Richard Lintzinger & Brett Peters we’re also top notch as far as customer service very very happy with our home buying process.
None
He was great for throughout the process, and know he doesnt handle the loan getting sold off...but come on... a little heads up wouldve been appreciated
Response from Veterans United
Hello Sean, thank you for letting us know more about your experience. We are sorry to hear about your frustrations and understand your apprehension. We do state the servicing of this loan is to be transferred on your initial LE (on page 3 of your LE) and that document is generally received at the very beginning of your loan process. Then it is stated on your Deed of Trust that was signed at closing and notified 15 days prior to the transfer via the Servicing Transfer Statement which is mailed out.
We aren't yet set up to keep all loans for the long term, though we are working towards that goal, and in the meantime, we only work with servicers that we have a good working relationship with, which allows us to work together in case of any concerns regarding your loan. A loan servicing transfer in no way is a reflection on your loan or how much we value you as a customer of Veterans United Home Loans. A member of our Client Advocate team is available to discuss your experience in greater detail. Our hope is that your home serves you well and that our detailed explanation of the transfer process has help you gain knowledge on your concern.
Veterans United and Reed Murray made our home buying process easy and enjoyable. We received personal attention from everyone at VU and they were incredibly helpful with all our questions. VU was always honest and upfront with us. If they didn't have the best deal on a service they told us that and still offered to help us as we found the best deal. I recommend both VU and Reed Murray and his loan team to anyone looking for a veterans home loan. Our title company even said they were great to work with. It shows that their professionalism goes beyond just their clients. Consider VU and Reed Murray for your next home loan.
I will continue to work with Veterans United in the future. They make the home buying/ refinance process easy and stress free.
This company and team are highly recommended in our book! We will be (and already have) sharing Veteran's United and Dustin to every veteran we know!Thank you, and God bless you all!
Grade A+ The team covers all bases.
Great teamwork and excellent communication from Fahad's team. At one point I forgot I had applied for the VA Home loan and was contacted by Fahad who wanted to see if I was ready. I was and we worked together to find a house for me.
We couldn't be more thankful, everyone was extremely caring made the experience a memorable one.
Got the job done.
They were very helpful and knowledgeable. Always professional
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Thank you Veterans United for helping service members with home buying!
Derick and Sarah were very helpful and I don’t want to leave them out. Derick explained everything I asked and really helped me keep calm through the process by reassuring me things were on track. Sarah was very helpful with her recommendations to help with the moving process. Her research of the area and communication with me were outstanding. Overall my experience with my VU home buying team was awesome. I really felt like I was cared for and that they all wanted to help me. I will be recommending VU to my fellow soldiers.
