This team made our mortgage process easy and painless. The communication and response time for any questions and concerns are the things that honestly stood out the most to me. This group of individuals were the definition of customer service and dedication to their clients. Rob and his team exceeded my expectations for how this process would be handled. Availability of my loan specialist to ensure the timely delivery of our closing documents, shows that this team cares about their clients and the product they deliver.
Everyone was great, it was a surprisingly easy process and I'm very thankful that I've got a new home!
my husband and I hoped we could get a loan, but didn't really believe it was possible for us due to our credit score. CJ Bommarito, researched the avenues available to him and gave us good advice as to what we needed to do to raise our credit score, and gave us a loan amount we had to work with. CJ Bommarito is a very knowledgeable agent, he is patient, and very helpful. He is quick to return your call after you've left a message when he isn't in the office, which was really an issue. The only issue we had in finding a house was that we kept running into sellers who never announced the house they were selling was as is, and in order for a VA inspection to pass the house, work would need to be done by the seller. So, if the seller didn't want to pay for the improvements so their house would pass, then the buyer attempting to purchase a home with a VA loan, had to keep searching, unfortunately a general home inspection had to be done before the termite inspection, and then the appraisal, which means, we had to pay for the general inspection 3 times on 3 different houses. Thank heavens the 3rd inspection was on the house that passed both general and termite, and then later the house was appraised for slightly above the asking price. I was never aware before looking for a house what to expect, and for me and my husband, the hardest part was finding a house that the Veterans United would approve, but in the end although you have to jump through a few hoops, Veterans United doesn't want you to get into a house that you'll regret having purchased due to hidden problems the seller is trying to keep quiet about, and that's another story. Be aware of the older seller telling you there is nothing wrong with the under floor supports even when part of the floor has a hump in it, and that they have had someone go underneath the house, and nothing wrong was found. There are dishonest folks out there. God Bless you on your home hunting experience.
I am really happy with my service that Veterans United help me with I really appreciate all the hard work everyone put into it and I would recommend them to anyone.
I highly recommend Jennifer Stewart with Veterans United. She was amazing! She was available no matter what day of the week or time to answer any of my questions. She went above and beyond to make sure I understood everything as this was my first time buying a home. I highly recommend Jennifer!
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I highly recommend Veterans United. This is the second time I have used them for my home financial needs and will use them again. The process was very smooth and easy. Very simple to follow along with and the loan specialists are very knowledgeable and a pleasure to work with.
The Veterans United team were knowledgeable and very helpful. The were always patient and understanding. The VA process is complicated and I know I could not have done it without their help.
I am a repeat customer. I will always come back to Veterans United. They make the home buying and refinancing process so easy and turnkey. Their wonderful staff really helps make the stress of the process melt away. My favorite feature other than the staff is how easy it is to sign, upload documents and get information back and forth.
Veterans United streamlined the process from getting me a realtor to giving me the list for utilities. They took care of everything in between and were very professional and quick to answer any questions I may have had. Would definitely use again in the future!
The Talamoa's are homeowners thank you all for your AWESOME people care and family level support works. On behalf of Regina Talamoa, Jesse Talamoa and me - thank you.
