My VU experience was phenomenal. They provided an entire team to help me with my process. Credit Consultant who helps you to understand your credit. Working with Stephanie helped me to understand that I didn't know as much as I thought. Home Buying Concierge who helps with information with buying a new home and side questions. Once I found my home, Kristen helped by providing a to do list for me with all contact information for movers, utilities, home security, etc. A Loan officer, Tim helped with all things money and Jen my Loan coordinator helped with everything else, let me know when documents were needed, if schedules changed, etc. I would highly recommend using Veterans United for your mortgage needs. But get your own Realtor. Maybe they are not all bad - but I had at least three teams and they were not helpful at all. It seem to me they were working for their benefit and the benefit of the seller and not me. Thanks to Wayne Lee and Pennie Moore - I have my new home.
10/10 - glad we chose VU.
They are very good at what they do.
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This is my second time using Veterans United, and both times were a very good experience. From prequalifying to pr-approval and closing. All Veterans United employees I dealt with, were very professional, kind, and caring.
Their is not other place to go with VA loans. They are Specialist who truly care and appreciate veterans.
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I want to thank everyone at the “vu”. They always was on top of everything and helped during stressful times ! I wanna give a big shout out to Daniel as well he helped me understand all the little things I normally wouldn’t think about and explained them well! Thank you again all my veteran united family !!!!
All in all great team we had, Andy, Natalie and Donna. We had major issues in the beginning with realtors and we got lucky when this team contacted us and helped us out. Very thankful!
Excellent service!!! Made my first time home buying experience easy and trouble free.
The absolute best home buying experience; kept it simple, detail oriented customer service, enhanced our experience, and this the easiest move ever
I know when it comes to lenders you have a lot of options but I highly recommend Veterans United because they honestly made our home buying experience amazing. My family and I felt like they truly cared but us not just getting our loan processed. We even closed one day later then our tentative closing date only because the tentative date was a holiday. Every phone call email or text was responded to in a timely manor. I can’t so enough how much I appreciate Amanda and her team at Veterans United.