Veterans United was great! We had an issue with another lender because they aren’t as familiar with VA loans. We switched to Veterans United and they were so great to work with and got us moving along very quickly. I would definitely recommend to any Veteran to utilize Veterans United.
For our first purchase we used USAA and it was a conventional loan. They were fantastic and we had a good experience and planned on using them for the VA loan for our next house. VU snuck in on the bidding war and delivered above an beyond on rates. I feared the experience would not be as smooth as USAA but was willing to take that based on the rates and accommadations they gave. I was pleasantly surprised when their customer service, knowldege and personal touch riveled and even exceeded in some cases our experience with USAA. VU is a great company and I am proud to have gone through them for our VA loan knowing they are delivering a quality product to veterans all around the US.
Thank for all you do for veterans
From the time I filled out the application online my experience was outstanding. The level of service, prompt responses from those on my team and the knowledge and support that was extended to me was second to none! If I were to consider getting another VA loan in the future I would choose Veterans United for their unparalleled service and customer support.
Mary, Jake, and the whole team of loan officers provided me exceptional customer service throughout the entire loan process. They were responsive and friendly, and made the long, tedious process as uncomplicated as possible. I enjoyed working with them! They even sent me a thoughtful gift after closing!
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Highly recommend Cindy.
Veterans United is our one choice and only choice for buying or refinancing a home. I have PTSD. They waited for me to get my words straight. They also clarified all information about the home loan process. I am extremely grateful for their help. John W.
