Brandon Levy was also a very big help. Answered every question I had with detailed emails as I was very busy with work and couldn't find enough time during the day to make phone calls.
This was my 3rd time buying a home. It was hands down the the easiest and best. From initial to closing VU provided excellent communication and expertise.
This is our first time buying a home. All I can say is awesome!!!
My overall experience was decent with Veterans United, I must admit that my first home buying experience years ago w/ USAA was a smoother process and better overall experience. I do appreciate the Service of Veterans United, however, there is room for improvement. One area in particular for improvement is disseminating of information and making sure your loan officers are well versed in most crucial areas (I understand it's almost impossible to know it all), and to make sure all options are made available to the potential home owner.
Thank You Again,
I would recommend working with VU.
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This was our first home buying process, and Veterans United made itas easy as could be! Anytime I had any specific questions on the paperwork, our loan officer always responded quickly to assist! They also set us up with a realtor, which was nice (that way we didnt have to worry about looking for a realtor). I would definitely recommend Veterans United to anyone! We finally closed on our first home, and wouldn't have been able to do it without them! Thanks!
My experience with VUH was be yound my expectations . The was very Concern about my understanding of the process . I could ccal and not get a machine but a person that could explain everything to me.
Thanks Nathan and Kayly
Super job and service
I felt the loan process took an excessive amount of time. Some of that was my fault since I did not know the Home Equity would actually be closed, leading us into a subordinate (new learning process) with the bank. That learning curve took a month!! I think this upset me the most since it was "assumed" I understood the status would change on the HELOC and I did not.
I have to say the communication and feedback I received was good. I appreciate that.
Also, being able to review all changes and updates to the paperwork was very nice, removes all doubt!
The team we had was diligent , efficient , and relentless to make our experience as pleasant as possible. I recommend them highly
Excellent customer service and I would use this company again.
From start to finish Veterans United was with me every step of the way Leaving nothing to question. Communication was incredible. Alex and Gloria were basically part of my family for the better part of a month. Veterans United came through and I would not hesitate to recommend anyone to Veterans United. I feel very grateful my team cared about myself and my family and made sure we closed on our new home without any issues. I could not be happier with Veterans United!
My loan specialist Zac Fitzgerald and his associates were on their game and ready to do the work necessary for me to purchase my home! Highly recommended!
Veterans United was great, we felt that they were very upfront and honest. We got a great rate and had a very positive experience. Jeannette Klein was very proactive and stayed on top of things. Everything went very smoothly and we are glad we chose Veterans United.