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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

430,515

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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5 out of 5 Stars
Would Recommend
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend

They were honest and communicated every step of the way.

headshot image of Justin Keith

Loan Officer: Justin Keith

NMLS# 1563990

1.5 out of 5 Stars

I hope your experience are better than my two, instead of having joy on both my closing dates, it was more of day of feeling I don’t have to keep dealing with heart ache. I’ve recommended others in the past, but very on the fence about it in the future. I hope they can do better by fellow active duty service men, women, and veterans.

Response from Veterans United

Richard, we thank you for sharing your feedback openly and for giving us an opportunity to learn more about your experience. One of our Client Advocate team members has begun to research your comments, and will be contacting you for more information. While we cannot change the experience you had we are committed to accountability and furthering our ability to provide an outstanding client experience.

5 out of 5 Stars
Would Recommend
headshot image of Shawn Stewart

Loan Officer: Shawn Stewart

NMLS# 1531270

3.5 out of 5 Stars
Would Recommend
headshot image of Marie Houchen

Loan Officer: Marie Houchen

NMLS# 310760

5 out of 5 Stars
Would Recommend
headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
Would Recommend
headshot image of Cooper Allen

Loan Officer: Cooper Allen

NMLS# 170363

5 out of 5 Stars
Would Recommend

Always professional and made my dreams come true. Thank you!!!

headshot image of Jeff Gordon

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars
Would Recommend
headshot image of Courtney Jones

Loan Officer: Courtney Jones

NMLS# 1483086

5 out of 5 Stars
Would Recommend
headshot image of Tony Boussad

Loan Officer: Tony Boussad

NMLS# 928919

4.5 out of 5 Stars
Would Recommend
headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

2 out of 5 Stars
headshot image of Jonathan Beahan

Loan Officer: Jonathan Beahan

NMLS# 181325

5 out of 5 Stars
Would Recommend

Extremely easy and an undoubtedly fun process! Using veterans United definitely made the typically intimidating and cumbersome thought of buying our first home, and turned it into something that was very very enjoyable for my wife and I to take part in and bond with each other over!

headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars
Would Recommend
headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

4.5 out of 5 Stars
Would Recommend
headshot image of Aaron Rand

Loan Officer: Aaron Rand

NMLS# 1374309

5 out of 5 Stars
Would Recommend
headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

4.5 out of 5 Stars
Would Recommend

Overall, was a pretty normal loan process, but the team was awesome :-) !!!

headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

5 out of 5 Stars
Would Recommend
headshot image of Marty Gaddie

Branch Manager : Marty Gaddie

NMLS# 1745992

5 out of 5 Stars
Would Recommend
headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

5 out of 5 Stars
Would Recommend
headshot image of Zach Roberts

Loan Officer: Zach Roberts

NMLS# 1200238

5 out of 5 Stars
Would Recommend

From day one Ty and his team assured me the buying of my forever home would be painless and fast. He was to the point, very friendly and most professional. They were very patient with our situation and helped my wife and I to close with an excellent rate and generally with excellent terms. All Veterans should not think twice when buying a home with Veterans United. They handle everything with urgency and great detail so you never have setbacks or problems when purchasing a house. We are very happy Veterans United clients but after dealing with Ty and his team of professionals we feel more like family. Use Veterans United for ALL home purchase needs.

headshot image of Ty Reece

Loan Officer: Ty Reece

NMLS# 1698020

4 out of 5 Stars
Would Recommend
headshot image of Eric Hermann

Loan Officer: Eric Hermann

NMLS# 128481

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3.5 out of 5 Stars
Would Recommend
headshot image of Matt LaTorre

Loan Officer: Matt LaTorre

NMLS# 1054084

5 out of 5 Stars
Would Recommend
headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

5 out of 5 Stars
Would Recommend
headshot image of Courtney Jones

Loan Officer: Courtney Jones

NMLS# 1483086

5 out of 5 Stars
Would Recommend

Veterans United Home Loans customer service always exceeds my expectations. They are the best on the market, period.

headshot image of Mystle Schellhorn

Loan Officer: Mystle Schellhorn

NMLS# 1698291

4 out of 5 Stars
Would Recommend
headshot image of Ty Reece

Loan Officer: Ty Reece

NMLS# 1698020

5 out of 5 Stars
Would Recommend

I would highly recommend Veterans United. This is my third time using them, twice for buying a house and once for refinancing. Each time they made the process so easy and, dare I say it, less stressful! The new concierge service is fantastic and got me a great rate on my home insurance. You can't go wrong with these guys!

headshot image of Mike Wilson

Loan Officer: Mike Wilson

NMLS# 1530897

4.5 out of 5 Stars
Would Recommend
headshot image of Matt LaTorre

Loan Officer: Matt LaTorre

NMLS# 1054084

5 out of 5 Stars
Would Recommend
headshot image of Camron Hermann

Loan Officer: Camron Hermann

NMLS# 1247956

More Reviews

See all 430,515 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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