Veterans United is absolutely incredible, helping from beginning to end while answering any questions expeditiously. Mike Patzius should absolutely be recognized for the work he put in.
The best team to have in your corner! You will be taken care of from the beginning to the very end!
Buying a home with Veterans United was a breeze! The homebuyer’s portal is very user friendly and straight forward! Uploading my documents was super easy and mostly done with a few clicks on my smart phone! Last but not least, my loan team was THE BEST! SINCEREST THANKS to Jerry, Kaylyn, Hailey & Dawn! You guys made this experience painless and special!
I will advise ANY VETERAN to contact Veterans United when they are ready to use their military benefit for buying a home.THAT IS ALL!!
I AM GOING TO MY NEW HOME
THANKS TO
DANIEL AND HIS TEAM
I really really wish that the website had an auto save feature because I have more than once type something out we loaded something and have the page time out and not save. This just happened right now while I was typing out my comments.
Ryan was excellent from the moment we meet and he received our file. I appreciate his patience and his responsiveness during this high stressful time. I would recommend him again!!!!!
Overall, I think this could be a good company to work with, but I feel that my loan specialist did not want to put the work into certain things.
Response from Veterans United
Brandon, we thank you for sharing your comments and we understand the frustration you may have encountered during the loan process. Our Client Advocate team is available anytime during the loan process to ensure excellent customer service, and we would love the opportunity to speak with you further to learn about this experience. Please contact us to share more information.
Great team, ensured that I received all the information that I needed. The team answered all my questions that I had and made the buying process easy.
One thing I forgot to also say is thank you to veterans united for the personalized gift. I personally would rather have had a stress-free buying experience over the gift though but I am thankful for the present.
Response from Veterans United
Thank you for sharing openly and honestly with us, Benjamin. We understand that the process of buying a home can be discouraging at times. For that reason, we are always looking to support your customer experience with excellent care. If you feel there were ways we could have better handled the process, then please give us a call to share more. Our Client Advocate team is always eager to listen and take action whenever possible.
I am a very satisfied customer! Veterans United made my home ownership journey a dream come true! I don’t know if awards are given to the best loan teams because I would like to recommend awards for Jon Abernathy and his team!
Working with my Veterans United team of Andrew Meyer, loan officer and Tiffany Fairless, loan coordinator has been a very pleasant and rewarding experience. They were exceptional at helping me submit information on my “to do” list so the refinance process would be smooth and quick. I would definitely recommend them and Veterans United to anyone looking to finance or re-finance their home.
