My VA team was the best. In no time, I am in my new home. They are awesome.
I loved how smoothly the entire process went.The only thing I would recommend Veterans United update is that once you submit the initial paperwork, including the financial docs, it does a hard credit check, which I wasn’t anticipating. I’m sure most folks want to know when a hard credit check is being done or be given the option to not do it until they are ready.
Made a stressful experience as easy as they could and I would absolutely use them again
Ella Owens made my experience extremely easy and efficient. She went above and beyond to ensure I had all the information I needed and that my preferred timeline was met. With traveling and being out of state, she facilitated the process and completed everything in a way that may not have been done otherwise. Regardless of the time of day, she kept communication that assisted me even while being in different time zones. She maximized multiple methods of communication via phone, text, email, and the online portal. I highly recommend Ella for future loan needs!
Very efficient and easy to work with!
This was the best experience. Everyone connected to Veterans United was great!
The underwriters are not so easy to work with. Had to send some items 3and 4 different times.
I'm plugged into veteran groups nation-wide. I will be very vocal about how good VU is at getting Veterans into homes!
I never thought I'd have a nice home. VA home loans changed everything. The people professional and the systems easy to navigate.
Veterans United, was very easy to understand and work with.
I would have given a 8-9, however someone dropped the ball during the last week of closing. Very stressful because someone didn’t do their job.
