I’d tell anyone who uses this company to make sure they stay on top of their loan! This whole process was a nightmare and it was sad that we were not treated like we mattered.
Response from Veterans United
Thank you for this feedback Kyle and for taking the time to speak with one of our Client Advocate Team members. We appreciate the chance to hear from you and do understand that the communication may not have exceeded expectations. We understand how the home buying process can get stressful, especially when certain aspects are not resolved quickly and accurately the first time. Delivering exceptional customer service is important to all of us at Veterans United. While we cannot change the experience you had we want to ensure that no other customers have this same experience in the future. We invite you to connect with us for any needs in the future. Our teams do remain availble for any additional discussions and our hope is that your home serves you well.
My experience with using Veterans United to obtain a VA streamline refinance loan was easy and seamless. The Personal Loan Specialist who helped me was friendly, knowledgeable, and seemed to be genuinely concerned with my issues. They did a great job in supporting and helping me through the loan process.
Very great company to work with, I highly recommend them
Veterans United made the process of buying our first home easy. They answered my questions before I had to ask, they made sure I knew they were looking out for me first, and they kept it simple. I highly recommend Matt Istwan and his team. Matt and his team were with me through every step of the process. It seemed like anytime I called they were there to answer the questions without any delay.
I was skeptical after reading some negative reviews but I took the chance. I was completely surprised how easy they made the entire process from signing documents online and their website made it easy to upload documents to them. Thanks Veterans United!
I can't say enough great things about Veterans United. They are like family, and their dedication to helping veterans live the dream of owning a home, is unprecedented. I want to thank each of my team members for helping my dream become a reality. You guys ROCK!
11/10 would recommend for any veteran
Ready to see for yourself?
Experience first-hand why 352,361 homeowners give us a perfect score!
Overall the Loan Team was outstanding! From start of mission to end of mission. Everyone I dealt with was very professional and very knowledgeable with the task at hand.
I would highly suggest to any Veteran to seek out this team.
