This is by far the best company to work with. I have come back every time to work with Rick and get the best in his profession. Thank you Rick. I am appreciative of your work ethic and amazed at your professionalism!
Veterans United is a good and trustworthy company. Keeping us in the loop during the whole process. The team we worked with were nice and knowledgeable when it came to answering our questions. They spoke to my wife when I was out of town. It made things easier that they spoke with her when I wasn’t available. I’d recommend Veterans United especially Donald’s team!
This was the second time I have used Veterans United and would recommend to anyone looking to purchase a home or refinance.
Would have been an easy 10/10. But, the veterans United team dropped the ball at the goal line. The team wasn’t aware of a five day requirement to have final closing disclosure to the VA. That mistake was recognized at 2pm the day prior to closing. That mistake cost me over $1000 in hotel, dog boarding, storage unit, U-Haul rental, plus an entire day of moving my household while being sick. There has been no offer to make it right, no real apology. Hunter and is team was very responsive and quick to act on the first 97%, but the part that cost my family and I time and money, unfortunately was a disaster.
The service was impeccable. Once you find the right agent, it was even better.
Alex's team, Lyndsey and Kelsey where very helpful in the whole process.
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My Veterans United team was phenomenal! Phil and Max made the process so smooth. In a market as tough as this one, you need a team behind you that you can count on. I'm a Marine and Army Veteran with a tour to Iraq and Afghanistan, this is the 2nd VA home loan I've used, and this experience made me regret not using Veterans United the first time. You earned the VA home loan warriors, if you decide to use this awesome benefit, give Veterans United a call. I highly recommend it. Tonight is our families first night in our new house!!
The process was very easy. There’s always someone available for any and all questions. Everyone on the team were very informative. As for the underwriting process sometimes they would tend to ask for the same things over and over but all in all it was a great experience.
Outstanding communication! and superb customer service. Smooth process and true professionals. This is how it should be. If you’re a veteran or active duty take advantage of their flawless services.
