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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

426,433

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 426,433 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

I am a first-time home buyer in this company and made this the most simple process ever. Scott Houin was EXCELLENT, and the realtor that I choose through their recommendations was just OUTSTANDING. Both Veterans United and In The Home Zone Reality go ABOVE AND BEYOND! Would recommend to Anyone!!

headshot image of Scott Houin

Loan Officer: Scott Houin

NMLS# 1245877

5 out of 5 Stars
Would Recommend

The entire team was just outstanding!

headshot image of Devon Casady

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars
Would Recommend
headshot image of Celina Mowrey

Loan Officer: Celina Mowrey

NMLS# 378964

5 out of 5 Stars
Would Recommend
headshot image of Bob Doran

Loan Officer: Bob Doran

NMLS# 1546500

5 out of 5 Stars
Would Recommend

Working with Veterans United has been a painless process through both an initial mortgage and refinance. Everyone we have worked with has been fantastic - so responsive and informative. Can't go wrong with this company.

headshot image of Nick Haller

Loan Officer: Nick Haller

NMLS# 1881472

5 out of 5 Stars
Would Recommend
headshot image of Matt Landis

Loan Officer: Matt Landis

NMLS# 910611

5 out of 5 Stars
Would Recommend

Very good experience, everything was done online.
The closing notary came right to our home and we got copies of all the closing documents right then

headshot image of William Reschke

Loan Officer: William Reschke

NMLS# 2042066

5 out of 5 Stars
Would Recommend
headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

4 out of 5 Stars
Would Recommend
headshot image of Allison Basnett

Loan Officer: Allison Basnett

NMLS# 824203

5 out of 5 Stars
Would Recommend

they were fast and a great team to work with .I would use you again

headshot image of Ryan Ewing

Loan Officer: Ryan Ewing

NMLS# 1812014

5 out of 5 Stars
Would Recommend

Veterans United is the way to by a home outstanding to work with

headshot image of Kedric Busch

Loan Officer: Kedric Busch

NMLS# 1811777

4 out of 5 Stars
Would Recommend

Overall good company. Once the portal isbup and functional, it is easy to submit documents. They require a lot of documents if you're a VA loans person. Note that they are in CST whicch means an hour after East coast. Set a later closing to ensure they're available. Also, let them known you prefer a call ot text or the will think the portal and email are sufficient. They are very receptive and helpful.

headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend

I recommend all veterans to use Veterans United.

headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend
headshot image of Matthew Perona

Loan Officer: Matthew Perona

NMLS# 1812029

4.5 out of 5 Stars
Would Recommend
headshot image of Larry McGallagher

Loan Officer: Larry McGallagher

NMLS# 1464194

1 out of 5 Stars

Communication between the buyer and the loan specialists was so poor until they needed something in a short amount of time from the buyer. Random deadlines and expiration dates (that they couldn’t provide signed documentation for and told us to “Google”) were given to us after the fact in which they tried to postpone in order to give us higher rates. Without us knowing the legalities, they would’ve cost us an additional 6k. It’s a shame that a lending practice for veterans, those who have served and fought for this country, tries to scam and take from the very people they are supposed to represent!

Response from Veterans United

On behalf of all of us here at Veterans United, we want to thank you for providing honest feedback around your loan experience. Joshua, we value your patience and commitment in sticking with your loan specialist. We know well how it can feel to resolve numerous underwriting requests as required for the VA benefit. If you would like to review these with our team, then please reach out to one of our Client Advocates to discuss.

5 out of 5 Stars
Would Recommend

The Veterans United Company is a excellent business to get a home loan from. Their service is impeccable, trustworthy, through, fact based, and pragmatic. The staff are courteous and professional. I enjoyed working with them and would recommend this organization to any Veteran, seeking to purchase a home.

headshot image of Whitlee Goostree

Loan Officer: Whitlee Goostree

NMLS# 1188778

5 out of 5 Stars
Would Recommend

I hardly ever write review's but I felt this experience definitely deserved one. My experience with Veterans United and Josh Kirby went above and beyond my expectations. I would definitely recommend Veterans United to everyone who is buying or refinancing.
Trust me , you won't be disappointed. Thanks again Josh !

headshot image of Josh Kirby

Loan Officer: Josh Kirby

NMLS# 2010844

5 out of 5 Stars
Would Recommend

For all veteran homebuyers, purchasing a home can be stressful but Veterans United made the process go smoothly; I highly recommend!!

headshot image of Aaron Rand

Loan Officer: Aaron Rand

NMLS# 1374309

4 out of 5 Stars
Would Recommend
headshot image of Justin Keith

Loan Officer: Justin Keith

NMLS# 1563990

5 out of 5 Stars
Would Recommend
headshot image of Kayla Prewitt

Loan Officer: Kayla Prewitt

NMLS# 517082

5 out of 5 Stars
Would Recommend
headshot image of Zane Hildreth

Loan Officer: Zane Hildreth

NMLS# 1151139

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4.5 out of 5 Stars
Would Recommend
headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

4.5 out of 5 Stars
Would Recommend
headshot image of Justin Phillips

Loan Officer: Justin Phillips

NMLS# 1803468

5 out of 5 Stars
Would Recommend

We are so thankful that we choose to work with VU when buying our home. PCSing is stressful enough all by itself, but add in buying a home and the stress levels go up. VU team is dedicated to helping take some of the pressure off of you. Once you begin the process of home buying, there is a whole team of people full of resources, just waiting to help you. I would recommend VU to anyone veteran looking to buy a home.

headshot image of Aaron Hayes

Loan Officer: Aaron Hayes

NMLS# 1144691

5 out of 5 Stars
Would Recommend
headshot image of Chad Bowman

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Matt's te was great as well, offering insight and assistance on all associated areas of the home buying process.

headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend
headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

5 out of 5 Stars
Would Recommend

I would use Veterans United again

headshot image of Chris Foreman

Loan Officer: Chris Foreman

NMLS# 1391715

5 out of 5 Stars
Would Recommend
headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

More Reviews

See all 426,433 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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