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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
450,241 reviews
633 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 450,241 unfiltered reviews

Starting on Page 5050 of 15,009. Return to Page 1

4 out of 5 Stars
5 out of 5 Stars

They work in the best interests of the Veterans.

headshot image of Darin Jobe

Loan Officer: Darin Jobe

NMLS# 1245880

5 out of 5 Stars
headshot image of Collin Ward

Loan Officer: Collin Ward

NMLS# 1520164

4 out of 5 Stars
headshot image of Alice Schneider

Branch Manager: Alice Schneider

NMLS# 252027

5 out of 5 Stars

Overall a positive and learning experience, exceptional and rewarding journey. Thank you for serving us in achieving our dreams.

headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars

I used Veterans United to buy my first home. They have cultivated an online system that allows this process to unfold in a sequential order.This allowed all team members to be insightful to tackle our mission.With this technology and your attention to be prioritize completing tasks and documents you could be in you home in as little as 30 day.
I closed in 30 days and you can too!

headshot image of Madison Yant

Loan Officer: Madison Yant

NMLS# 1927322

5 out of 5 Stars

The best.

headshot image of Aaron Hayes

Loan Officer: Aaron Hayes

NMLS# 1144691

5 out of 5 Stars

Ben was also very helpful and was there no matter what even if he was off he would check in to make sure eveything was going well. If I ever buy another home tim and Ben would be the 2 guys I'd go with they were so helpful

headshot image of Tim Glover

Loan Officer: Tim Glover

NMLS# 2122534

5 out of 5 Stars
headshot image of Kayla Massie

Loan Officer: Kayla Massie

NMLS# 2121245

5 out of 5 Stars
headshot image of Jason Lacey

Loan Officer: Jason Lacey

NMLS# 1604515

3.5 out of 5 Stars

Bill Milano was the person I had the most contact with and he was flat out awesome from start to finish anyone who gets to work with Bill is in good hands

5 out of 5 Stars
headshot image of Matthew Reehl

Loan Officer: Matthew Reehl

NMLS# 1726845

5 out of 5 Stars
headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

5 out of 5 Stars

They knew va process. Easier than conventional

headshot image of Daniel Perry

Loan Officer: Daniel Perry

NMLS# 860457

2.5 out of 5 Stars
headshot image of Matthew Perona

Loan Officer: Matthew Perona

NMLS# 1812029

5 out of 5 Stars

I recommend VA loans! Fast and efficient! They have a strong team to support your purchases! My loan officer Sam Yoo is a great partner, highly recommend!

headshot image of Samuel Yoo

Loan Officer: Samuel Yoo

NMLS# 149705

5 out of 5 Stars
headshot image of Dava Turk

Loan Officer: Dava Turk

NMLS# 1812721

5 out of 5 Stars

We are so thankful to have chosen Veterans United as our lender!

headshot image of Karol Hart

Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
headshot image of Nick Kundert

Loan Officer: Nick Kundert

NMLS# 1000911

5 out of 5 Stars

Veterans United was, by far, the best choice I made for buying my home. It seemed like I never had to wait. The online "to-do" list kept me on track, and was so easy to use. The information I found available to me through the process was so helpful as well. I doubt I'll use anyone else for any future mortgage needs.

headshot image of Nate Bohon

Loan Officer: Nate Bohon

NMLS# 1136526

5 out of 5 Stars
headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

5 out of 5 Stars

The Veteran United homebuying experience went smoothly and professionally. Knowing my data was collected quickly and securely make the whole process efficient with no stress. I'm so appreciative that they were my choice and I will continue to refer people to them because I have faith that I am not an exception. I feel this is how they treat everyone. I was surprised to learn that they are not affiliated with the military and was enlightening to know that this civilian organization has the pride in their work that this long time vet has in her own. They serve their country as proudly and I've served mine in their own wonderful way. Thank you for your service!!

headshot image of Jason McElvain

Loan Officer: Jason McElvain

NMLS# 1048051

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5 out of 5 Stars
headshot image of Jerry Simons

Loan Officer: Jerry Simons

NMLS# 1378656

5 out of 5 Stars

Dava Turk and her entire team provided umber 10 service thru the entire process
Sarah Hodapp is a member of the team and performed at the 10 service level.

headshot image of Dava Turk

Loan Officer: Dava Turk

NMLS# 1812721

5 out of 5 Stars

Made buying our first home so easy and are so glad we used the VA :)

headshot image of Kat Weisenborn

Loan Officer: Kat Weisenborn

NMLS# 2056780

5 out of 5 Stars

Matt and his team helped me and answered my questions no matter what time and how many times I called. They made my experience very easy..

headshot image of Matt Landis

Loan Officer: Matt Landis

NMLS# 910611

5 out of 5 Stars

Great company, excellent agents who will go the length to help Veterans.

headshot image of Stefanie Snow

Loan Officer: Stefanie Snow

NMLS# 1116265

5 out of 5 Stars
headshot image of Derek Flood-Lorber

Loan Officer: Derek Flood-Lorber

NMLS# 984493

1.5 out of 5 Stars

I wouldn’t recommend to others as VU is a hassle to deal with. They will question every cash transactions as well as any legitimate work bonuses.

Response from Veterans United

Duc, we appreciate your honest feedback. Our Client Advocate team is here for you to help ensure an outstanding customer service experience, and we invite you to connect with us further. We understand that the underwriting process did not meet your expectations. The mortgage process can certainly feel intrusive, but we want to reassure you that this in-depth analysis is a worthwhile step. The underwriting process serves to protect the integrity of our industry and families who might otherwise fall into a financial hardship. Thank you for giving us the opportunity to serve you, and we hope you enjoy your new home!

4.5 out of 5 Stars

From the very first contact andbthrough the entire process we felt welcolmed and informed. Everyone was very accessible qnd pleasant. They made the experiwnce a bit less stressful.
The gifts were nice too!!

headshot image of Shane Bowlen

Loan Officer: Shane Bowlen

NMLS# 1448232

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