I really appreciate everyone they welcomed us into the family they are the best im honored to be a part of the family
Tyler was very responsive.
The whole process was smooth and the app is very user friendly.
I’m honestly not great at this but I’d feel guilty if I didn’t write something after all the hard work they put into finding my dream home. This has been an amazing process and I couldn’t have asked for a better team to guide me to my first house. All there hard work made this process so easy. The only thing I had to be anxious about is waiting for the move in date! I just want to say how grateful I am for all there hard work and I would recommend them to anyone who is ready to find there first home or dream home!!!
Jacob and his team made this first home buying process extremely easy and stress free........worked with me to find what very well may be my forever home! They continue to be available for help and calls whenever something comes up
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Toby is amazing. He was always available for questions, and we had a lot of them. He is very knowledgeable and takes great pride in his job. We will certainly recommend Veterans United based on our experience with Toby!
Awesome team to have been assigned to my wife and I!
Donald and his team are very knowledgeable, friendly, and understanding, and are willing to go that extra mile to help make things work for you and make your home buying purchase a pleasant experience!
They help me get into my dream home every step of the way. I would recommend their entire staff to anyone who’s looking to purchase a home.
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Easy peasy.
Thank you Bobby and Allen for all you had to put up with to get us this loan?
Too many people to deal with, closing slipped by a week and a half causing me to stay in a hotel for over a week with a handicap son
Response from Veterans United
Hey Maurice,
I’m so sorry to hear about your experience. Having to coordinate with multiple people can already feel overwhelming, and I understand how much harder that was with your closing delayed by more than a week. I can only imagine how stressful it must have been to stay in a hotel that long, especially while caring for your son. That’s not the experience we want for our borrowers.
I’d like for my team to have the opportunity to review your file to better understand what caused the delay and see if there’s anything we can learn from it. Please reach out to me at 1-800-212-5200 or ClientAdvocate@vu.com. We’re in the office from 9 a.m. to 5 p.m. Central Time, Monday through Friday.
My Veterans United Team was outstanding. Thank you to Tony, Nicky, and Alix for the quick and straightforward home buying experience!
