My experience was awesome and I would definitely recommend Veterans United to anyone. I would also use you guys again in the future.
Very satisfied
After becoming frustrated with two different loan specialists our realtor helped us to find a lender who would be available with our busy schedules, be honest and communicative, and make this process as easy as possible for us. Megan far exceeded our expectations! She is absolutely the top of her class. She will go above and beyond for her clients, fighting for your dream home like you are a part of her family. We love Megan!!!
This is the second time I bought a home, and the first time with Veterans United. I wish I'd use these guys the first time as the experience with veterans, United was Head and shoulders above my past mortgage lender. Brian Bradley and his team kept me informed through the whole process, answered all of my questions, and put in an absolutely heroic effort to get me closed not only in 30 days, but right before Christmas. Christmas. I cannot recommend Veterans United enough.
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The whole processed seemed to be slowed down by bureaucratic red tape, completely unnecessary. I had a loan concierge. Not sure what that is or his purpose. My loan specialist was nonexistent, and her assistant who seemed to be handing our loan was out of the office more than she was in. The whole process was way to slow.
Response from Veterans United
Hi Richard, We appreciate your comments immensely, and we know how tiresome it can be to tackle paperwork head on each day. It is important to us that we work hard to provide excellent service, and we realize that the home buying process can become stressful when working to gather the required documentation. Licensed Underwriters comply with regulations to ensure loans are properly documented, and we work to make that process as easy as possible. We apologize that our service did not provide the personalized experience you expected throughout the process. Your comments will help us ensure that we learn from mistakes and improve for the next customer. We value your business and hope you enjoy your new home. Please reach out to us if you would like to discuss your experience further.
If all the Veterans United teams are this efficient any veteran world wide will be able to own the home they want
Highly recommend.
Outstanding service! I can’t been my happy with the results. Thanks again Veterans United
Exceeded My Expectations! Jordan My Loan Specialist was The Best. Kept my Wife and I informed every step of the way. There isn’t a Rating System that could adequately rate how truly satisfied we are with Veterans United Loan Process and Our Loan Specialist. Thx VU
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Thank you all. The experience was simple and easy. Very professional and helpful the process was very easy.
