I few hiccups along the way, but in the end everything worked out.
Veterans United needs to work on smooth transitions in case anything happens to someone on the loan team. When emergencies happen with a member of the team, there should be someone knowledgeable enough to pick up where they had to step away and continue the process without any hiccups.
Response from Veterans United
Hi Aaron, your honest feedback is valuable and we thank you for sharing your voice with us. A member of our Client Advocate team is available to discuss this directly. It is our goal to provide expert and reliable communication through a dedicated Loan Specialist. We invite you to connect with our team and become a part of our effort to continuously improve the client experience at Veterans United
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Working with Veterians United was a pleasure. No chasing agents or waiting for replies, things got done promptly and accurately. We always received updates and guidance through the process. Great Job team!
Prefer to work with Veterans United than run of the mill banks. More personal attention.
Bailey, Dan, the whole team made the process quick and easy!
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I recommend Veterans united.
Have never experienced doing a refinancing through online and was skeptical at first but veterans makes it easy and secure. We just closed with them on a va irrl june 2021 and we are very satisfied with the outcome that i am going to refinance my other home through them.
