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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

400,924

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 400,924 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Excellent service all the way around. Great team to work with

headshot image of Mark Reid

Loan Officer: Mark Reid

NMLS# 1619795

5 out of 5 Stars
Would Recommend
headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars
Would Recommend

I highly recommend your service and you all took good care of my needs and made this house buying a beautiful experience! I will recommend you to all veteran friends who will be in the house buying mode and need a good recommendation.

headshot image of Danny Reyna

Branch Manager: Danny Reyna

NMLS# 363294

5 out of 5 Stars
Would Recommend
headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend
headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars
Would Recommend

The customer service was awesome.

headshot image of Merrie Ellis

Loan Officer: Merrie Ellis

NMLS# 356820

5 out of 5 Stars
Would Recommend
headshot image of Evan Carmichael

Loan Officer: Evan Carmichael

NMLS# 2042445

5 out of 5 Stars
Would Recommend
headshot image of Gwen Creel

Loan Officer: Gwen Creel

NMLS# 2002668

5 out of 5 Stars
Would Recommend

Seamless, professional, thorough and most importantly patient during the entire process...

headshot image of Jeremy Henry

Loan Officer: Jeremy Henry

NMLS# 186485

4.5 out of 5 Stars
Would Recommend
headshot image of Destiney Crossno

Loan Officer: Destiney Crossno

NMLS# 2379613

4.5 out of 5 Stars
Would Recommend

My Realtor Ms. Rose Melton was very Professional and worked hard with Veterans United and the team. Thank you Ms. Rose Melton for everything that you did to make it possible for Bunga and I to be living in our Dream Home!

headshot image of James Wiley

Loan Officer: James Wiley

NMLS# 1956905

5 out of 5 Stars
Would Recommend
headshot image of Jeff Matlock

Loan Officer: Jeff Matlock

NMLS# 2029705

5 out of 5 Stars
Would Recommend
headshot image of Cole Stoecklein

Loan Officer: Cole Stoecklein

NMLS# 1861966

5 out of 5 Stars
Would Recommend

I came back to Veterans United for another mortgage without hesitation, I would and will pass on my highest recommendation to this team for any of my veteran friends looking for a mortgage.

headshot image of Candy McGowan

Loan Officer: Candy McGowan

NMLS# 1222507

5 out of 5 Stars
Would Recommend

I really appreciate the app making it an easy process to complete documents as well as the group text between the staff at Veterans United. Definitely a much easier process than I could have imagined.

headshot image of Josh Matz

Loan Officer: Josh Matz

NMLS# 2389906

5 out of 5 Stars
Would Recommend
headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars
Would Recommend

Everyone was nice and always willing to help with any problems.

headshot image of Sean Bostwick

Loan Officer: Sean Bostwick

NMLS# 2242383

5 out of 5 Stars
Would Recommend

They did a great job! Use them they get it done! Chuck Gustwiller USMC 1993-1997!

headshot image of Shane Bowlen

Loan Officer: Shane Bowlen

NMLS# 1448232

5 out of 5 Stars
Would Recommend
headshot image of Kyle Rutkoski

Senior Loan Officer: Kyle Rutkoski

NMLS# 1450360

5 out of 5 Stars
Would Recommend

Do not use the va appraisal that was used on my close. They were slow, did not communicate anything, and did a poor good at inspection of the house(for the va appraisal process). Besides that everyone else that I worked with was great, helpful, communicated well, and all worked together to close on my new home.

headshot image of Marissa Nichols

Loan Officer: Marissa Nichols

NMLS# 902827

5 out of 5 Stars
Would Recommend

Amazing communication and knowledge

headshot image of Rett Thompson

Loan Officer: Rett Thompson

NMLS# 1747762

4.5 out of 5 Stars
Would Recommend
headshot image of Justin Wandel

Loan Officer: Justin Wandel

NMLS# 1721211

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5 out of 5 Stars
Would Recommend

I could not be happier with my experience with Veterans United. When I say they made my dreams come true I truly mean it.

headshot image of Nick Bruno

Loan Officer: Nick Bruno

NMLS# 2024186

5 out of 5 Stars
Would Recommend

Would recommend veterans united to all veterans, easy process with unparalleled support, doesn’t get any better.

headshot image of Bert Shaw

Loan Officer: Bert Shaw

NMLS# 1990203

5 out of 5 Stars
Would Recommend

I’ve used Veterans United for multiple transactions, and I’m always so pleased with their service. Billy Jones and his team are phenomenal, professional, and so incredibly efficient. They set the gold standard and I’ve yet to see it matched. Billy is simply my “go-to” loan guy. When I have any home loan needs or questions, I just call him. Nothing gets past him, he’s adaptive and sharp, and I know I’m in good hands. He takes the time to work through every question and concern I throw at him, always patiently walking me through the process.
Excellent customer service! A++
Thank you so much for always taking care of us!

headshot image of Billy Jones

Loan Officer: Billy Jones

NMLS# 1599020

5 out of 5 Stars
Would Recommend

My veterans united really exceeded my expectations and made my home buying experience a great one

headshot image of Devin Cott

Loan Officer: Devin Cott

NMLS# 1938730

4.5 out of 5 Stars
Would Recommend
headshot image of Benjamin Rutledge

Loan Officer: Benjamin Rutledge

NMLS# 2177085

5 out of 5 Stars
Would Recommend

Veterans United successfully makes a potentially stressful home buying journey into something that's smooth and painless. They are there for you every step of the way to walk you through each task with your comfort in mind. My Loan Officer, Billy Jones, was immediately accessible to me through phone, text, or email from pre-approval all the way to closing. My questions were always answered without delay. The Veterans United website adds to the simplicity of the entire process, notifying you of your tasks and giving you everything you need. The whole team has my gratitude for the effort they put forth on my behalf to get me into my dream house. Thank you!

headshot image of Billy Jones

Loan Officer: Billy Jones

NMLS# 1599020

5 out of 5 Stars
Would Recommend

I would recommend VU to anyone trying to buy a house. The loan team worked tirelessly to make sure my wife and I were set up for success.

headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

5 out of 5 Stars
Would Recommend
headshot image of Dustin Fritz

Loan Officer: Dustin Fritz

NMLS# 744901

More Reviews

See all 400,924 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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