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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

383,893

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 383,893 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Samuel Yoo

Loan Officer: Samuel Yoo

NMLS# 149705

5 out of 5 Stars
Would Recommend

I highly recommend Veterans United. The team is great and Aaron is awesome.

headshot image of Aaron Thomasson

Loan Officer: Aaron Thomasson

NMLS# 2081078

4 out of 5 Stars
Would Recommend
headshot image of Samantha Graham

Loan Officer: Samantha Graham

NMLS# 1658101

5 out of 5 Stars
Would Recommend
headshot image of Kevin Osterhaus

Loan Officer: Kevin Osterhaus

NMLS# 1960695

5 out of 5 Stars
Would Recommend
headshot image of Tina Wiggins

Loan Officer: Tina Wiggins

NMLS# 1411098

5 out of 5 Stars
Would Recommend

Trenton was awesome too!

headshot image of Patrick Dowd

Loan Officer: Patrick Dowd

NMLS# 1891349

5 out of 5 Stars
Would Recommend
headshot image of Ben Schwalenberg

Loan Officer: Ben Schwalenberg

NMLS# 1287859

5 out of 5 Stars
Would Recommend
headshot image of Kaitlin Hart

Loan Officer: Kaitlin Hart

NMLS# 2306394

5 out of 5 Stars
Would Recommend
headshot image of Maureen McDermott

Loan Officer: Maureen McDermott

NMLS# 1213854

5 out of 5 Stars
Would Recommend

A great group of people from the start to finish. Explained everything clearly. We were never left in the dark. I highly recommend Veterans United to anyone who is looking for a new home.

headshot image of Fahad Abdul

Loan Officer: Fahad Abdul

NMLS# 1752836

3.5 out of 5 Stars
Would Recommend
headshot image of Kimberly Hauptmann

Loan Officer: Kimberly Hauptmann

NMLS# 1881966

5 out of 5 Stars
Would Recommend

Thanks to a friend I went with veterans United. I must say they were all there and then some any veteran is looking for a home should call them first.

headshot image of Samantha Walker

Loan Officer: Samantha Walker

NMLS# 1122751

5 out of 5 Stars
Would Recommend
headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
Would Recommend
headshot image of Lindsey Edgell

Loan Officer: Lindsey Edgell

NMLS# 2086131

5 out of 5 Stars
Would Recommend

Veterans United made this the most smoothest transition ever

headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars
Would Recommend
headshot image of Marissa Nichols

Loan Officer: Marissa Nichols

NMLS# 902827

4.5 out of 5 Stars
Would Recommend

Veterans United made this home buying experience for me as a first time home buyer so much easier than i thought. Very helpful and informative I trusted them with everything needed from me in the process. I would definitely recommend Veterans United to anyone who is looking to buy a home.

headshot image of Aaron Madrid

Loan Officer: Aaron Madrid

NMLS# 1161632

5 out of 5 Stars
Would Recommend
headshot image of Hannah Liebhart

Loan Officer: Hannah Liebhart

NMLS# 1884776

2.5 out of 5 Stars

I’m disappointed with the the way things turn out I feel played and lied to

Response from Veterans United

Thank you for sharing this feedback with us, Jose, and for allowing us a chance to learn more from you. A member of our Client Advocate team is available to gather more detail so that we may look to use your experience as a learning opportunity and improve on whatever may have caused you to feel this way. Please reach out to us so that we can work to improve for you and our future clients.

5 out of 5 Stars
Would Recommend

Our home was purchased “for sale by owner” and initially I had a lot of fear and hesitation about going through the process without a real estate agent. Those fears were quickly relieved because of our lending agent, Chelsea. She guided us through the whole process and was quick to respond and easy to reach if we had any questions. I will recommend Veterans United to anyone looking to buy a home or refinance their home. The whole process was made relatively painless because we had such a helpful staff available to us.

headshot image of Chelsea Perkins

Senior Loan Officer: Chelsea Perkins

NMLS# 1955996

5 out of 5 Stars
Would Recommend

I would highly recommend any Veterans looking to get a VA loan to go through Veterans United!!!

headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

2.5 out of 5 Stars
Would Recommend

Thank you for providing feedback Alisabyth! Our Client Advocate team is available to connect with you to learn more about your experience should you wish to share. We invite you to connect with our team and become a part of our effort to continuously improve the client experience at Veterans United.

Response from Veterans United

Thank you for providing feedback Alisabyth! Our Client Advocate team is available to connect with you to learn more about your experience should you wish to share. We invite you to connect with our team and become a part of our effort to continuously improve the client experience at Veterans United.

5 out of 5 Stars
Would Recommend

From the first phone call to the last, John and the team were on point all the time. By far, this team has a system that works and it shows. Even when small things presented a problem, everyone did their part and fixed it in a matter of hours! If everyone did their job like y'all, the world would be a hell of a lot easier to live in.Also, I'm pretty sure my wife cried a little when we got the box for the dogs. She was upset that the box didn't contain some tissues.Thank you guys for everything you do.

headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars
Would Recommend
headshot image of Jen Heishman

Loan Officer: Jen Heishman

NMLS# 1407373

5 out of 5 Stars
Would Recommend

My experience with Veterans United has been nothing short of exceptional. From getting denied initially receiving credit coaching to purchasing the house, Veterans had my back every step of the way.When I began this journey, it was completely on a whim because of how low home prices are in the area my friend lives in. I didn't think it would result in me being a homeowner by year's end. But that is exactly what happened.Thank you.

headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
Would Recommend

I felt Holly was more a friend than a loan officer, she was always available and walked me through the more techy stuff

headshot image of Kayla Massie

Loan Officer: Kayla Massie

NMLS# 2121245

5 out of 5 Stars
Would Recommend

Thanks to everyone at Veterans United and my realtor agent Teree, I now have my first house. I am glad to have chosen Veterans United for this process.

headshot image of Laura Shackelford

Loan Officer: Laura Shackelford

NMLS# 646312

5 out of 5 Stars
Would Recommend

I truly appreciate the Veterans United team, my experience from start to finish was outstanding! I have already recommended VU to others that I know that are looking to buy a home soon because I know they too will feel the support that VU provides. I have bought a home previously, but this was a completely different experience, I was buying this home by myself, but I didn't feel alone. I felt supported, I felt that I had a team of knowledgeable experts that was very capable of answering any of my questions which made the process so smooth! I would highly recommend VU to anyone looking to purchase their next home!!!

headshot image of Zach Seeler

Loan Officer: Zach Seeler

NMLS# 2220244

5 out of 5 Stars
Would Recommend
headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars
Would Recommend

Veterans united knows there way around VA loans and made the process super simple. If we ever decide to get a VA loan again they will definitely be our first call.

headshot image of Matt Alexander

Loan Officer: Matt Alexander

NMLS# 1961964

More Reviews

See all 383,893 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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