Everyone on the team knew what the other was doing all the time. They always return your calls or reply via email.
We have worked with amber before and she is always willing to answer all of our questions
This is my third mortgage with Veterans United since 2019. Since Shane and his team came into the picture, the process has been awesome.
Highly recommended VU. 10 out of 10. Friends of ours had the same experience with VU.
This was my third time with Veterans United and it was great yet again. They don't leave you in the dark on anything!
The only issue that we ran into was closing. We intended to close on 8 March, but the final disclosure was not ready which pushed us back to 9 March. Not really a big deal in the end, just rubbed me the wrong way considering we began the process in January. I don't know how long it takes to prep closing, but having the paperwork done on time when they said it would be would be an improvement. I'm not sure that this is completely on VU either. Everything else went smoothly though and the team was courteous and responsive.
Thank you VU! Proud to have served ! You made this experience a breeze! Special thanks to Ryan for answering every call and message! If you use a va loan make sure to at least have 3k in the bank and prior collections paid off before using just to keep from running into issues like we did.
Going thru Veterans United was an excellent experience. They were professional, and task and time oriented. Everything flowed seamlessly, and they did a great job in every aspect.
Simply incredible! They were the best team of people we could have asked for. Assisted with Us finding a home in the current market and all it's chaos!
Kundos to Veterans United …. Wayne Brooks the happy homeowner..🎉😎🎶🇺🇸🇺🇸🇺🇸
This team was outstanding and made the process so much easier then I would have ever expected!
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This is the third home I purchased and Al with help from Veterans United. I couldn’t ask for a better loan Officer than Collin ! He is one of best, always very prompt on replying to any email concerns ! Very knowledgeable and always assisting as much as is needed. It is Loan officers like Colin that help make VA United successful. This loan went as south as can be and also very patient!
The whole team who helped my family and I find our forever home was awesome. I would recommend them to anyone who's looking for a home. Hands down they had our SIX.
Janette and I
Would thank Veterans United Home loans Services for helping us financially and making our first home a reality. And making all the paperwork easy and always making sure we have everything we needed! If you are a veteran these guys are great!
Response from Veterans United
I want you to know our Client Advocates are here if you’d like to tell us anything more about how things went. We’ll listen and help however we can. We’re in the office during normal business hours Monday to Friday. Reach out anytime you need us. We’ll listen and help however we can.
Kendra, Client Relations
The entire team was phenomenal. I always felt as though I was in good hands.