Process was not explained. Felt like we were kept in the dark on what payments would be and interest rate until the very end. James Vance was good about calling back and answering questions. Also, had to find records that we had in storage. Not given a list of everything that needed to be submitted up front, so I felt like I was duplicating items sent and caused a lot of stress.
Same as all others ...just felt like there was no "soft" conversation it went from zero to 100mph real quick. Again not saying I would have found better elsewhere ...and I am 100% happy with how things turned out but alot did feel forced or car salesmen like
They kept me well informed and lead me through all my refinance was easy and quick
So thankful for the team and all there support. Would highly recommend Veterans United based on my experience. Thank you for everything
Adrienne Fleming also stayed in contact with me and kept me updated through every step of the way. I also told her of my busy schedule and remembered the times I told her that I would be available to contact me. To me, it felt more personal that she did and showed me that she pays attention to the small things like that. Very appreciated!
Veterans United truly made my home buying experience great.I appreciate the dedication and hardwork for the veterans.I am so happy with my new home.Thank You
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We had a great experience with Veterans United. Our team walked with us every step of the way.
Overall I enjoyed the work, information, and positivity for workings with veterans United and would recommend this lender to friends and family
Shannon Cantoni and Austin Bickmeyer have been absolutely BEST team to work with!!They have made our (new) VA re-fi one of the smoothest, stress free, uneventful things we've dealt with lately!!We greatly appreciate all of the guidance they provided us throughout our entire re-fi process, as well as their attentiveness, accessibility, and wonderful communication!We couldn't have hoped for a better team, and are very grateful for all of their hard work and efforts to meet our 30 day closing goal! They're the BEST!!Always, Joe and Mel Vincent
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Tonya knows what she Is doing and will made sure we knew how to navigate the financial requirements
With Veterans United you could never fret. They are #1 for a reason. They made first time home buying smooth and almost effortless. Their services and staff members were well polished and intelligible about their practices. I can’t be more grateful. I’m ecstatic about being apart of the Veteran United family. Thank You and Thank You again.
Collin was very helpful throughout the entire process!
Thanks for all the help, the entire team did exceptionally well and all need a raise.
I had my doubts at first because of problems with past mortgage loans, but I was pleasantly surprised that the loan went off without any issues and closed on time.
