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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

430,520

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 430,520 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

VU was amazing in purchasing my first home. I would recommend them to everyone.

headshot image of Angela Hake

Loan Officer: Angela Hake

NMLS# 1653266

4.5 out of 5 Stars
Would Recommend
headshot image of Shawn Stewart

Loan Officer: Shawn Stewart

NMLS# 1531270

4.5 out of 5 Stars
Would Recommend
headshot image of Israel Tinoco

Loan Officer: Israel Tinoco

NMLS# 1851818

5 out of 5 Stars
Would Recommend
headshot image of Zachary Debord

Loan Officer: Zachary Debord

NMLS# 192560

5 out of 5 Stars
Would Recommend
headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
Would Recommend

I never felt dumb for any questions I had, Veterans United makes sure you’re taken care of and they do their best to get you in your home on time.

headshot image of Daren Bodine

Loan Officer: Daren Bodine

NMLS# 1222289

5 out of 5 Stars
Would Recommend

I have heard horror stories about buying homes for the first time, I can’t say I’ve had one bad experience working with Ashley and her VU team. I feel truly blessed to have a wonderful experience and I will absolutely refer Ashley and her VU team to anyone needing a VA home loan!

headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend

I WOULD RECOMMEND VETERANS UNITED TO ALL MY FRIENDS

headshot image of Justin Darr

Loan Officer: Justin Darr

NMLS# 526292

5 out of 5 Stars
Would Recommend

Top notch organization that truly cares about Veterans! Highly recommended

headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Would Recommend
headshot image of Jeremy Henry

Loan Officer: Jeremy Henry

NMLS# 186485

5 out of 5 Stars
Would Recommend
headshot image of Mike Dapkus

Branch Manager: Mike Dapkus

NMLS# 278249

3.5 out of 5 Stars
Would Recommend

Overall I was disappointed this time with Veterans United. I feel like the loan process was much smoother and explained better the first time than it was this second time.

headshot image of Zachary Debord

Loan Officer: Zachary Debord

NMLS# 192560

5 out of 5 Stars
Would Recommend
headshot image of Kelsey Allen

Loan Officer: Kelsey Allen

NMLS# 1947880

4 out of 5 Stars
Would Recommend
headshot image of Glenn Leach

Loan Officer: Glenn Leach

NMLS# 112932

5 out of 5 Stars
Would Recommend
headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

3.5 out of 5 Stars
Would Recommend
headshot image of Dezmond Perkins

Loan Officer: Dezmond Perkins

NMLS# 1884789

5 out of 5 Stars
Would Recommend

If i could rate this team over a 10 i would most definitely give it to them! They deserve every one bit of it! Best team i could have had along my side. Thank you once again

headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend

i would recommend to any veteran.

headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

2.5 out of 5 Stars
headshot image of Austin Jones

Loan Officer: Austin Jones

NMLS# 1895254

5 out of 5 Stars
Would Recommend

I've worked with Durell twice now. Both times have been easy going and a great experience. Highly recommend Veterans United and Durell!!!

headshot image of Durell Cope

Loan Officer: Durell Cope

NMLS# 1085911

5 out of 5 Stars
Would Recommend

Aaron and his team not only made me feel welcome, but helped answer all my questions, fought to give me a great deal on a mortgage and last but not least, got me into my first home! I will always be grateful for that! Thank you Veterans United!

headshot image of Aaron Madrid

Loan Officer: Aaron Madrid

NMLS# 1161632

5 out of 5 Stars
Would Recommend
headshot image of Eli Ahn

Loan Officer: Eli Ahn

NMLS# 1864503

1 out of 5 Stars

An extremely time-consuming and unnecessarily drawn-out process.

Response from Veterans United

Robert, it is important to us that we work hard to provide excellent service and we realize that the home buying process can become stressful at times. Thank you for sharing your open and honest feedback. Our Client Advocate team will research your comments and work hard to ensure that we are learning whenever possible the best ways to ensure excellent customer service. Please reach out to us if you would like to discuss your experience further.

5 out of 5 Stars
Would Recommend
headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

4 out of 5 Stars
Would Recommend
headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars
Would Recommend
headshot image of Jeff Barringer

Loan Officer: Jeff Barringer

NMLS# 1963144

5 out of 5 Stars
Would Recommend
headshot image of Kevin Osterhaus

Loan Officer: Kevin Osterhaus

NMLS# 1960695

5 out of 5 Stars
Would Recommend
headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
Would Recommend
headshot image of Joe Peterson

Loan Officer: Joe Peterson

NMLS# 1275877

4.5 out of 5 Stars
Would Recommend
headshot image of Ryan Williams

Loan Officer: Ryan Williams

NMLS# 1718322

More Reviews

See all 430,520 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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