This was amazing. The whole process. Initially I had credit issues but with the help of veterans united and money, I was able to quickly raise my score over 100 points. Within 2 weeks...... Once receiving preapproval the process was easy. Find a home, bid, submit documents and close. Thank you to Derek and his team and Lizzie at Stars and Stripes realty for their amazing service.
I would advise to check else where. There are a lot of functionality issues that create more stress than is necessary.
Response from Veterans United
Thank you for being honest with us about your experience with your loan process, David. While I am thrilled to know that we were able to close on your home two weeks prior to the contracted date, it sounds like we were not meeting your expectations. We learn the most when we listen to our clients, and we hope to learn even more from you soon. Our Client Advocate team is available to talk about what may have created frustrations for you leading up to the end of your process. It is our goal to use your feedback to improve the service for folks down the road.
Go with Veterans United for your VA loan !
You won’t be disappointed!
The concierge service team also went out of their way to ensure I had everything I needed every step of the way.
I never imagined buying a home could be this stress free.
Excellent company with a focus on customer service!
Paperwork a little cumbersome but very thorough and I’m glad I made the choice
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This was a complicated mortgage and it required a lot of extra hard work to complete.I can say that Matthew Reehl and Cameron Baker was the team that never rested working 24/7 to help complete this mortgage!
I went to other Veteran so called based loan companies and was insulted by loan officers. I keep coming back to Veterans United because the really do care. The service , time savings, communications, and patience is worth it. Veterans United is an asset to their profession. Matt Landis is such a professional and well versed loan officer. He has knowledge of the business and is honest about what can be done and what cannot. He will work in any way possible to help you. I have difficulty believing in financial institutions these days but I have to say, Veterans United has my vote. They consistently make it happen for me. I am a Veteran and I trust Veterans United to keep home buying in America alive and safe for Veterans like me. Thank you. God Bless America and God Bless Veterans United, Matt Landis.
Daniel's homebuying Team at Veterans United is the best.. Always helpful and easy in keeping us informed and prompt at any hour to give us the best service possible.Thank You James and Debra Swan
