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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
445,386 reviews
from Veterans like you… and counting!
98.2% would rec
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 445,386 unfiltered reviews

Starting on Page 5516 of 14,847. Return to Page 1

5 out of 5 Stars
headshot image of Andy Miller

Loan Officer: Andy Miller

NMLS# 1009085

5 out of 5 Stars

It was a long journey, rough road and with the hurricane and COVID-19, the team still managed to hold things together, keep their focus and crossed the goal line in record time.
Thanks Team.

headshot image of Caytlyn Smith

Loan Officer: Caytlyn Smith

NMLS# 1822504

5 out of 5 Stars
headshot image of Allison Basnett

Loan Officer: Allison Basnett

NMLS# 824203

5 out of 5 Stars
headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
headshot image of Aaron Madrid

Loan Officer: Aaron Madrid

NMLS# 1161632

5 out of 5 Stars

Terry made everything very simple. Eternally grateful with the man.

headshot image of Terry Roberts

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars
headshot image of Austin Jones

Loan Officer: Austin Jones

NMLS# 1895254

5 out of 5 Stars

If you are a Veteran and looking to buy a home, Veterans United is the absolute best route to go. They are here to help you every step of the way. Whether it’s credit repair, questions, or even getting you prepared. I will recommend VU to anyone and everyone, every chance I get. They will guide you every step of the way. I thought purchasing a home would be extremely stressful and time consuming on my end. But, other than finding a house… VU handles everything else! Amazing!

headshot image of Katie Hayes

Loan Officer: Katie Hayes

NMLS# 943102

5 out of 5 Stars

When it comes down to it they get the job done they cross they're t and dot there i's.

headshot image of Amber Brown

Loan Officer: Amber Brown

NMLS# 1137822

5 out of 5 Stars
headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars

Veterans United helped us through every step and I would highly recommend. 11/10 stars

headshot image of Maureen O'Hare

Loan Officer: Maureen O'Hare

NMLS# 1064196

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Experience first-hand why 353,737 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

After five transactions I can’t imagine going through any other lender—y’all are the bomb.com! (And yes, I just aged myself)

headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars

Jennifer was very professional, responsive, and answered all of our questions. She made the process a lot less stressful while PCS'ing to a whole new state. Now we have a home to go to when we get there. Thank you!

headshot image of Jen Heishman

Loan Officer: Jen Heishman

NMLS# 1407373

5 out of 5 Stars
headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
headshot image of Danielle Jones

Loan Officer: Danielle Jones

NMLS# 2007146

4.5 out of 5 Stars
headshot image of Madison Yant

Loan Officer: Madison Yant

NMLS# 1927322

5 out of 5 Stars
headshot image of Brian Jahnsen

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars
headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars

Ross McClanahan/Kimmy Sanders were fantastic. Underwriting the worst. Couldn't reason with underwriting and their ridiculous requests.

headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

5 out of 5 Stars
headshot image of Nate Bohon

Loan Officer: Nate Bohon

NMLS# 1136526

4.5 out of 5 Stars
headshot image of Terry Roberts

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars

I had a very good experience and definitely refer my veteran friends to utilize this service.

headshot image of Kedric Busch

Loan Officer: Kedric Busch

NMLS# 1811777

Ready to see for yourself?

Experience first-hand why 353,737 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

I want to thank Jake Faerber, Alison Pharr and Heidi Frese at Veterans United for providing a fantastic experience in purchasing our new home. I challenge anyone to compare their service. They have set a high standard and they exceeded all of my expectations.
THANK YOU, VETERANS UNITED!

headshot image of Jake Faerber

Loan Officer: Jake Faerber

NMLS# 838645

5 out of 5 Stars
headshot image of Nathan Jackson

Loan Officer: Nathan Jackson

NMLS# 1223739

5 out of 5 Stars
headshot image of Taylor Deppe

Loan Officer: Taylor Deppe

NMLS# 1055205

4 out of 5 Stars
headshot image of Ted Richardson

Loan Officer: Ted Richardson

NMLS# 743121

4.5 out of 5 Stars

Veterans United far exceeded my expectations for my first home buying experience. From the very beginning with Nikki Cooper was a whiz in inspecting my credit report for any hiccups that may occur; when I overcame that hurdle, Devin took the baton and set me up with the most incredible realtor in northern Virginia, Ruth Garvey. From there, I was placed in the competent hands of Ashley, who was encouraging and sent helpful information and was lightning-fast with a response no matter how minuscule the question. In the final stretch, I met Olivia, who worked magic with the loan and sent me the best news ever, "Cleared to Close." I know I forgot someone, but everyone was great! I read many reviews on the site and was hesitant based on some of the information I read but never felt that I was "just another first-time homebuyer or that the priority and goal were not to get me over the finish line to homeownership. I have no cons. I always felt like I knew what the next step would be, and with the portal, I always knew what was needed by Veterans United.As a veteran and a first-time homeowner, I am grateful for the customer service and seamless process I experienced. 5-stars, two thumbs up!!!!
Thank you for turning the bleakness of the pandemic into an outstandingly positive memory for me!

headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
headshot image of Fahad Abdul

Loan Officer: Fahad Abdul

NMLS# 1752836

4.5 out of 5 Stars
headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars

Always available very helpful in stressful times great customer service!!!

headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

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