Veterans United made the home buying experience remarkably smooth and painless. Every agent was very knowledgeable and went above and beyond to keep me informed of the process and to assuage any concerns or fears about the confusing nature of home buying. Fantastic company all around!
Please use this company to get a home loan
They are so Professional from beginning to the end...
This team did a great job, start to finish, getting my family and I in the home we wanted for so long. From helping build credit to keys in hand, they put the work every step of the way.
Nina Eacker kept me going and shows me that Veterans United entire team is exceptional and well trained in customer support.
The entire experience was so easy for me. They literally broke everything down and explained things very clearly. Essentially all I did was show up last minute and take all of the credit for the project. Awesome experience and awesome people. Thank you so much.
Angelica acted unprofessional, did not answer our phone calls unless from a different phone number. Failed to inform us of documentation that needed to be submitted for closing until the day before after knowing for multiple days. Did not answer any questions or concerns we had.
Response from Veterans United
Hi Danny, thank you for providing your open and honest feedback. We appreciate you letting us know how you felt about the experience with your loan team. One of our Client Advocate team members has been in contact with you and does remain available to discuss your concerns further. It is our goal to provide consistent and personable communication to everyone we serve and I am sorry you did not feel we met that expectation. Please reconnect with us to help us understand how we may continue to improve and move forward with our commitment to provide outstanding customer service.
We searched for over a year for the perfect house, and wanted to close in 30 days. We actually completed it 29 days with the amazing response time from our team. We are truly lucky to have had our team, and I could not ask for more.
Amazing company to work with!!
I am a retired Vietnam Veteran Nurse. I wanted to move closer to family and the VA Clinic. I would advise any Veteran to contact VUHL if they are looking for a loan for a home. They are very helpful and can answer all your questions.
Ali and Ashley did an outstanding job. My wife and I are extremely happy with the job that both of them did.
