Caitlyn was always friendly , professional and took time to explain things I didn’t understand in this home buying process. Her voice was reassuring and positive. She is knowledgeable and always got back to me right away.
For the next homebuyers, sit back and relax, your loan team at Veteran’s United will take care of everything!
Ask all the questions even if you might not think it’s important. They have the answers to give you the peace of mind needed. It has definitely been the best and easiest experience ever. This was our first home and it went so so so smooth. Great job Veterans United!
Terrific experience, friendly, efficient, reliable and quick.
I am not sure who ensures the home is turnkey. Unfortunately in our scenario we bought a house site unseen from across the country. Upon arrival our house had garbage in the front yard in the side yard, inside the house. The fridge was full of rotten food, there is visible water damage. We did not see the house before we moved in in person I’m curious who ensures the house is move in ready.
My advisers were absolutely amazing!
Our experience with Veterans United has been so encouraging. Many places of business do not give their customers the type of quality service that Veterans United has done for us. I would encourage any one who is a veteran and needs a home loan or refinance to connect with this company. They really do care for their customers and will work diligently on your behalf! Become a part of the Veterans United family! We have! It’s great!
Very professional and friendly. Took time to answer questions. personally contacted us in a timely manner.
Even though buying a house seems super stressful, they made it as easy as possible and were always there to answer any questions or help me fill out any paperwork. Thank you so much for such a great experience!
Just keep doing what you are already doing.
If you are in the market for buying a home and are unsure of which mortgage company to go with, I would not begin to hesitate, not for even a millisecond, Veterans United for your lending needs. The folks here are extremely professional, educate you and keep you informed every step of the way, make themselves available for ANY questions you may have for them, and have just the most amazing and caring personnel working for them who’s goal it is to help you secure the home of your dreams. A 1000 out of 10 all day, every day!!
They made everything super simple. Any questions I had were answered right away along with things I didn't understand.
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Everything was quick and easy! Very friendly and knowledgeable!
The very first moment we wanted to dip our toes in the water of being first time homebuyers, we were lost and didn't know what to do. Since I am a disabled veteran, I was told to get a hold of Veteran's United to seek help. We did. Our credit scores weren't really up to par then. So, we couldn't get the ball rolling just yet. However, Veteran's United did not just leave us in the wind. They referred us to a professional to help us get our credit scores where it needs to be. Fast forward, our credit scores got better, and we were paired with Nick Intrieri (and his team) and Matt Suiter (our real estate agent). The process was smooth. Any questions we had, our team was able to answer them (didn't matter the time nor day). They never made us feel insignificant nor dumb. I would highly recommend them!
For me this has been a blessing to have had the opportunity to buy a home and never have to step into a financial institution to do so. And have all the support and professional assistant throughout the process.
Veterans United was exceptional in every way. From pre-approval through closing everyone on the loan team led by Molly Winkle was there for me.
They answered all my questions and were available throughout the loan approval process. The system Veterans United uses to notify you of your responsibilities and the things they need you to review and approve was perfect. I always knew where we were in the process.
