Skip to Content

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
447,679 reviews
805 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 447,679 unfiltered reviews

Starting on Page 5546 of 14,923. Return to Page 1

5 out of 5 Stars
headshot image of Jennifer Stewart

Branch Manager: Jennifer Stewart

NMLS# 412226

5 out of 5 Stars
headshot image of Jerry Landrey

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars

I will recommend any veteran to veterans united that is looking for a home

headshot image of Colin Park

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars

This experience was so easy and quick. Everyone was helpful and always available for me.

headshot image of Brian Flanigan

Loan Officer: Brian Flanigan

NMLS# 1068745

5 out of 5 Stars

Veterans United was rated online as one of the best places to obtain a veteran's loan. I selected them based on that feedback and was not disappointed. I highly recommend the team approach to making the home buying experience amazing.

headshot image of Jared Albach

Loan Officer: Jared Albach

NMLS# 1279680

4 out of 5 Stars

Please ensure all the correct paperwork is filed with the title companies so that when clients sign closing documents they don't have to sign multiple times. I felt like I was signing the same paperwork both online and in person.

headshot image of Austin Rapp

Loan Officer: Austin Rapp

NMLS# 1865231

5 out of 5 Stars
headshot image of Maureen O'Hare

Loan Officer: Maureen O'Hare

NMLS# 1064196

5 out of 5 Stars

Over all I would hands down recommend VU to others.

headshot image of Justin Lucas

Loan Officer: Justin Lucas

NMLS# 2026793

5 out of 5 Stars

I got through it at the age of 22. They make it that easy.

headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

4.5 out of 5 Stars
headshot image of Kyle Boger

Loan Officer: Kyle Boger

NMLS# 1483287

5 out of 5 Stars

Very fast and easy .the entire process was easy I would recommend them absolutely 💯

headshot image of Tyler Salter

Loan Officer: Tyler Salter

NMLS# 1731461

5 out of 5 Stars
headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

4.5 out of 5 Stars
headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
headshot image of Billie Powell

Loan Officer: Billie Powell

NMLS# 2015674

1 out of 5 Stars

Stay away from VU. I will ask my friends and family to stay away from Veterans United.Few issues:i) VU loan officer gave me the wrong information regarding the VA Jumbo loan and county limits. 2 weeks before the closing, they gave me new information. Either incompetence or shady practice.ii) This loan team was horrible at communicating. We checked in a week before closing if everything was good. The loan team said they didn't receive title documents from the title company. It took one phone call and 5 minutes to send documents over. The loan team did not reach out to me/my real estate agent/title company for missing title papers before that. VU loan team said they might not be able to close the loan on time just because of that.

Response from Veterans United

Hi Bal, thanks for acknowledging this issue so that we might step in to provide further assistance. We are thrilled that to have helped you into your home in under 30 days, but we never want anyone to feel as you have expressed during their process. Though Veterans United does not have direct control over the actions of third party providers, it is important that we work together to promote resolution for you. While we do not take responsibility for their actions, it was beneficial to explore this topic further with you. So much effort goes into every loan to meet expectations for communication. Our Client Advocate team will be taking a closer look at your experience as a potential training opportunity. If you wish to provide more details, then you may reach out to connect with us at any time.

5 out of 5 Stars

Great experience for a second time with Veterans United.

headshot image of Matthew Perona

Loan Officer: Matthew Perona

NMLS# 1812029

5 out of 5 Stars
headshot image of Amber Brown

Loan Officer: Amber Brown

NMLS# 1137822

5 out of 5 Stars

The entire team that guided me through the refinance process exceeded my every expectation. Cory Bruns did a superior job with my pre-qualification interview. Ryan Peterson was there with an answer to every question I had throughout the process. Matt Istwan explained the final elements of the mortgage so that I was completely prepared at the close. Thank you gentlemen!

headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

5 out of 5 Stars

An excellent buying experience, would definitely recommend to other veterans.

headshot image of Suzanne Kelley

Loan Officer: Suzanne Kelley

NMLS# 894567

5 out of 5 Stars

Both of our home purchases have been through veterans United. We will always use Veterans United for our home our home purchases. Thank you all!

headshot image of Kevin McMillen

Loan Officer: Kevin McMillen

NMLS# 221266

5 out of 5 Stars
headshot image of Justin Brinker

Loan Officer: Justin Brinker

NMLS# 1312517

5 out of 5 Stars
headshot image of Danielle Stiers

Loan Officer: Danielle Stiers

NMLS# 1827546

Ready to see for yourself?

Experience first-hand why 355,719 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Mallory Take

Loan Officer: Mallory Take

NMLS# 2137746

5 out of 5 Stars
headshot image of Matt Turner

Loan Officer: Matt Turner

NMLS# 1953552

5 out of 5 Stars
headshot image of Nate Bohon

Loan Officer: Nate Bohon

NMLS# 1136526

5 out of 5 Stars
headshot image of Greg Steuber

Loan Officer: Greg Steuber

NMLS# 2015645

4.5 out of 5 Stars
headshot image of Nick Littrell

Loan Officer: Nick Littrell

NMLS# 1313019

5 out of 5 Stars
headshot image of Jeff Matlock

Loan Officer: Jeff Matlock

NMLS# 2029705

5 out of 5 Stars
headshot image of Scott Davis

Loan Officer: Scott Davis

NMLS# 1725328

4 out of 5 Stars
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

Show Relevant Reviews

See more from Veterans like you

Filters by state
Filters by branch of service
Filters by type of loan

Back to Top