Your team from initial contact to closing has been outstanding. Thank you all.
Veterans United provided excellent service and I really got the sense that they had catered to my needs to ensure I had the best experience from start to finish. They were warm and welcoming around the clock which is rare to find these days and that’s what I appreciated the most about them.
Very good answering questions and help with problems
It has been wonderful dealing with Veterans United. This is my 2nd time using you and has been a great experience again!!! Thank you!
Everyone was very helpful.
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Cal has been awesome throughout this entire process. He has kept me up to date with every step and was always able to answer my many questions. The rest of the team were great and were reaching out to me to see if they could help in any way also.
Great people to work with. Sarah and Melissa are fantastic..!!!
All concerned were very helpful and responsive. I am confident I will utilize their services for any additional needs I may require.
The whole team was very knowledgeable, helpful, and very responsive with questions, I’m glad I chose VU. Overall a great experience with my first home loan. A special shout out to Ellis,Micheal, and Dalton, thank you guys for all the help, it was great working with you guys!
Amazing all my questions were answered promptly.
Hands down the smoothest home buying process. Ryan and team stayed on top of everything as expected. Made the whole experience very nice and will do business with them again.
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Todd and Ben are the best
I would highly recommend Veterans United to any Veteran looking to purchase a new home, whether it's their first or fiftieth home they are purchasing. John Lyman and his team treated my wife and I like we were royalty. They promptly got back to us whenever we had a question and answered the question honestly whether it was the answer that we were wanting or not.
Ok so here are my thoughts as a veteran using Veterans United to buy your home....I would recommend using them however Veterans United as a whole needs to improve their communication and by that I mean they need to work on improving how long it takes to respond to veterans questions, and also making sure they provide veterans with all the info available not just part of it. But with a varying degree of patience and understanding overall it was not at all a bad experience. That being said, on an individual level Jacob Halls is definitely THE BEST person to talk to at Veterans United. Jacob goes above and beyond his role to make sure everything runs as smooth as silk. There is not a problem he cannot fix, and he absolutely cares about the veterans and their needs and wants. Whether it's first thing in the morning or super late at night when he's at home sleeping, it doesn't matter he will take care of any problems or address any and all concerns and makes sure to explain the details to you so you understand everything about the entire process. Jacob is always professional while at the same time making you feel comfortable and like you're part of his family. So in short, I do highly recommend Veterans United but Jacob Halls is the man you want to work with so ask for him.
