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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

382,005

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 382,005 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Veterans United is preemptive in its operational and customer support--a force multiplier organization. My fellow veterans will know what this means--point, fire, and forget; they've got you. From day one through closing and beyond, each process phase was seamless, transparent, and they kept us informed. Ultimately, this resulted in a hugely successful outcome for our home-buying experience. Every phase of the process was extremely quick. Once we found the home we wanted and made an accepted offer, it was a 30-day close with ZERO issues. Veterans United knows its business, appreciates its customers (VETERANS), treats us with a world-class, first-rate, high-priority focus, and continues to do so. Highest Recommendation!

headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend

Spencer is awesome. No matter how stressed we were or how many questions, concerns or emails we sent, he has been right there letting us know and keeping us informed through the whole process. He was in the mainland and still emailing or calling us when we needed more information. He made sure he was available to us when we needed it. He kept keeping us updated whether it’s the underwriting, getting us the numbers, or letting us know what we need to do when we need to submit things. Even when we were first looking for a lender, he kept calling or checking in which is why we picked him. He was friendly, patient and always reassured us that it’s okay. We got into our forever home thanks to him and his team. The process felt long but it was quite fast. We can’t thank him enough for all he did. He made our goal into reality.

headshot image of Spencer Garcia

Loan Officer: Spencer Garcia

NMLS# 2407127

3 out of 5 Stars
Would Recommend
headshot image of Scott Hutto

Loan Officer: Scott Hutto

NMLS# 1957475

5 out of 5 Stars
Would Recommend

I have a new view of home buyers!
Kendall was so patient with me! This is not my first time using Veterans United, fear was there! Kendall Haun, gave me hope!
Thanks soooo very much, tiny Varner!

headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars
Would Recommend

Melissa and Holly were the best people that could have been assigned to us. They made my husband and I feel at ease with everything (especially when things got stressful with our appraisal). If we ever decide to sell and buy again I would 100% use Holly and Melissa as my buying team!

headshot image of Holly Ragan

Loan Officer: Holly Ragan

NMLS# 2017154

5 out of 5 Stars
Would Recommend

I'm grateful for Veteran's United and the service they offer to veterans. It went a lot smoother getting a home than I had expected.

headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars
Would Recommend
headshot image of Kennedy Kugle

Loan Officer: Kennedy Kugle

NMLS# 2091835

5 out of 5 Stars
Would Recommend
headshot image of Clarke Blodgett

Loan Officer: Clarke Blodgett

NMLS# 2371270

5 out of 5 Stars
Would Recommend
headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
Would Recommend

Highly recommend to veterans everywhere.

headshot image of Evan Carmichael

Loan Officer: Evan Carmichael

NMLS# 2042445

5 out of 5 Stars
Would Recommend

We bought our first house!!! Rebekah Moncrief is an amazing loan officer. We were so thankful to have such a wonderful person who truly cared and helped guide us all the way. We are so grateful for all she did to help us be home owners!!!!

headshot image of Rebekah Moncrief

Loan Officer: Rebekah Moncrief

NMLS# 1129241

5 out of 5 Stars
Would Recommend

If you’re not using Veteran Untied Home Loans as a Veteran then you’re missing out on something substantial and spectacular for your future. I’ve served 22 years in the military and by far one of the best companies I’ve worked with.

headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

5 out of 5 Stars
Would Recommend

What a pleasurable experience. Everyone made everything to simple and answered all of my crazy questions (first time home-buyer) and worked with us on everything without any hesitation or resistance. I would HIGHLY recommend using them for your home buying experience.

headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars
Would Recommend

I wouldn’t have been able to go through this process myself. The veterans united team made buying a home such a blessing. I am so thankful for everyone that helped me get through this. I will recommend them always.

headshot image of Kyle Riggs

Loan Officer: Kyle Riggs

NMLS# 1897236

5 out of 5 Stars
Would Recommend
headshot image of Stephen Erickson

Loan Officer: Stephen Erickson

NMLS# 1421194

4.5 out of 5 Stars
Would Recommend

They went above and beyond to process this house closing.

headshot image of Jody Overacre

Loan Officer: Jody Overacre

NMLS# 388815

5 out of 5 Stars
Would Recommend
headshot image of Billy Jones

Loan Officer: Billy Jones

NMLS# 1599020

5 out of 5 Stars
Would Recommend

Because of these great people, I went from being homeless, to being a home owner. Thank you all.

headshot image of Dustin Medlin

Loan Officer: Dustin Medlin

NMLS# 1828763

5 out of 5 Stars
Would Recommend

Very professional and helpful

headshot image of Ryan Anderson

Loan Officer: Ryan Anderson

NMLS# 1393748

5 out of 5 Stars
Would Recommend

Veterans United is the best company I have worked with in terms of customer service/satisfaction ever!

headshot image of Moya Brown

Loan Officer: Moya Brown

NMLS# 1493916

5 out of 5 Stars
Would Recommend

Kenny, Charnese, Rachel, Blair, Travis, Mandy, and Sarah have all provided exceptional service and made my home-buying experience simple and easy to understand. I was always informed of any changes to my status and updates immediately and I really appreciated the level of service this team has provided. I would absolutely recommend this team to anyone purchasing a home.

headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

5 out of 5 Stars
Would Recommend
headshot image of Nate Bitner

Senior Loan Officer: Nate Bitner

NMLS# 1374361

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4.5 out of 5 Stars
Would Recommend
headshot image of Daniel Pare

Senior Loan Officer: Daniel Pare

NMLS# 2070441

4.5 out of 5 Stars
Would Recommend

Kayla, Dennis, and Josh were amazing at what they do, Individually and as a team. We are a military family and had to find a home and close out of state. The whole process was done over video, phone calls and sms. I was a little nervous, scared and basically did not know what to expect. The whole team guided us all throughout the process and was very patient. They listened to our concerns and answered our questions promptly. They took turns updating and informing us of any changes, and sometimes just reminding us to sign documenta 😅. I highly recommend this team!!! We are nothing but amazed and in love with our home and glad we chose Vetreans United!!!

headshot image of Kayla Massie

Loan Officer: Kayla Massie

NMLS# 2121245

5 out of 5 Stars
Would Recommend

The whole team at Veterans United were great. Was a very smooth process.

headshot image of Daniel Noce

Loan Officer: Daniel Noce

NMLS# 2156543

5 out of 5 Stars
Would Recommend
headshot image of Joshua Grove

Loan Officer: Joshua Grove

NMLS# 1783478

4 out of 5 Stars
Would Recommend
headshot image of Steve Hopper

Senior Loan Officer: Steve Hopper

NMLS# 1493953

5 out of 5 Stars
Would Recommend

I have no problem recommending VU to any active duty or veteran. I will keep VU in my contacts if the need arises for more loan assistance or a new one. Love All of You!!!

headshot image of Mystle Schellhorn

Loan Officer: Mystle Schellhorn

NMLS# 1698291

5 out of 5 Stars
Would Recommend
headshot image of Tyler O'Brien

Loan Officer: Tyler O'Brien

NMLS# 2346075

5 out of 5 Stars
Would Recommend
headshot image of Britney McMurry

Loan Officer: Britney McMurry

NMLS# 1665781

More Reviews

See all 382,005 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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