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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

428,185

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 428,185 unfiltered, unedited reviews

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4.5 out of 5 Stars
Would Recommend
headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend
headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars
Would Recommend
headshot image of Dan Salter

Loan Officer: Dan Salter

NMLS# 1407348

5 out of 5 Stars
Would Recommend

These guys and gals are exceptional. My life in looking into investing in a home was so stress free I never thought it could be so smooth. A whole team of professionals, that did so many things while I was able to work as per usual was just nothing short of amazing. The app with to do lists that made everything so simple. Thanks Veterans United 🙏 and to the team that help me.

headshot image of Aaron Chisum

Loan Officer: Aaron Chisum

NMLS# 1520505

5 out of 5 Stars
Would Recommend
headshot image of Andrew Meyer

Loan Officer: Andrew Meyer

NMLS# 2170283

5 out of 5 Stars
Would Recommend
Photo submission from Kyle W.

This is my second time using my VA loan first time with a previous company. Veterans United took all the stress and worry away they carried the load for me. It made purchasing my home, a joy and a pleasure. Thank you for all that you do in service to the veterans of this great country.

headshot image of Brant Batson

Loan Officer: Brant Batson

NMLS# 2069966

5 out of 5 Stars
Would Recommend
headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

4.5 out of 5 Stars
Would Recommend
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend

Best experience anyone could ask for! I cannot express how excellent communication is with VU. I really think anyone reading this should take the leap of faith and trust these people to take care of you!

headshot image of Eric Perrigo

Loan Officer: Eric Perrigo

NMLS# 1960972

5 out of 5 Stars
Would Recommend

VU was Johnny on the spot during the entire process! We could not recommend them more. They moved quickly and efficiently. During our closing everyone that had worked with them before said how they enjoyed working with them.

headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
Would Recommend

From start to finish, Veterans United delivered an outstanding homebuying experience. As a veteran-friendly lender, they not only understood our unique needs, but exceeded every expectation with their professionalism, communication, and personalized service.Every member of the team—from the loan officer to the coordinator and concierge—worked together seamlessly to guide us through the process. They kept us informed every step of the way, answered all our questions promptly, and provided clear guidance on everything from paperwork to closing.What really stood out was how Veterans United made us feel valued. This wasn’t just a transaction—it was a mission to help us achieve homeownership with confidence and peace of mind. Their online portal made uploading documents easy, and their checklists helped us stay organized without stress.Special shoutouts to Kenny Scheer (Loan Officer), Stephen Holland (Real Estate Agent), and Lauren Bateman (Concierge) for their incredible dedication and personal touch. With their help, we felt supported every step of the way and closed on our new home with confidence and joy.If you’re a veteran or military family looking to buy a home, Veterans United is hands-down the best choice. Thank you, Veterans United, for helping us turn our dream into a reality!

headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

5 out of 5 Stars
Would Recommend
headshot image of David Kohnle

Loan Officer: David Kohnle

NMLS# 167765

5 out of 5 Stars
Would Recommend

My team was wonderful. There was a lot of needs and hiccups in this journey. They stuck with me and helped me the whole way. I highly recommend this team and program. They wanted the best for me.

headshot image of Rachel Gruber

Loan Officer: Rachel Gruber

NMLS# 1482523

5 out of 5 Stars
Would Recommend
headshot image of Crystaline Loveless

Loan Officer: Crystaline Loveless

NMLS# 1211028

5 out of 5 Stars
Would Recommend
headshot image of Maggie Schuh

Loan Officer: Maggie Schuh

NMLS# 1873211

5 out of 5 Stars
Would Recommend
Photo submission from Jabril M.

I truly thought this was going to be one of the most difficult, lengthy processes I have experienced, especially as a first time homebuyer. To say the VU Team made everything as easy and seamless as possible is an understatement. From start to finish, the team walked me through every step, answered every question. They made the process so easy, I think we closed in less than a month! It went so fast and easy, it certainly feels like it was less than a month. I would recommend every Veteran looking to purchase a home, contact the VU Team!

headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars
Would Recommend
headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

4.5 out of 5 Stars
Would Recommend
headshot image of Darin Jobe

Loan Officer: Darin Jobe

NMLS# 1245880

5 out of 5 Stars
Would Recommend
headshot image of Harris Giger

Loan Officer: Harris Giger

NMLS# 943094

5 out of 5 Stars
Would Recommend

Online makes things a bit concerning, however the time Adam and Alexis took took to ensure things went smoothly and the patience they displayed made the process easy.

headshot image of Adam Crutchfield

Loan Officer: Adam Crutchfield

NMLS# 839679

5 out of 5 Stars
Would Recommend

Professional. As long as you provide the information needed in a timely manner they keep the paperwork moving along fast.

headshot image of Macenzie Snoddy

Loan Officer: Macenzie Snoddy

NMLS# 2045877

5 out of 5 Stars
Would Recommend

Brice was super helpful and very easy to work with I would recommend him to any of my friend.

headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

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5 out of 5 Stars
Would Recommend

They were ALL just wonderful! It didn’t matter what questions I had or if I had trouble sending information they needed….they were very understanding and kind helping this 71 year old Vietnam Veterans widow get the home she wanted. Candy McGowen, Landon Franklin, & Natalie Kite were THE BEST!

headshot image of Candy McGowan

Loan Officer: Candy McGowan

NMLS# 1222507

5 out of 5 Stars
Would Recommend

Ben was great always communicating with me.

headshot image of Benjamin Rutledge

Loan Officer: Benjamin Rutledge

NMLS# 2177085

4.5 out of 5 Stars
Would Recommend
headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

5 out of 5 Stars
Would Recommend
Photo submission from Scott K.

Thank you Veterans United team for being there till the end and even after!

headshot image of Scott Hutto

Loan Officer: Scott Hutto

NMLS# 1957475

5 out of 5 Stars
Would Recommend
headshot image of Sydney McFall

Loan Officer: Sydney McFall

NMLS# 1113548

4.5 out of 5 Stars
Would Recommend
headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend
headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
Would Recommend

Simplified the process and made this the easiest hint buying experience I’ve had (on my 3rd property).

headshot image of Katie Smith

Loan Officer: Katie Smith

NMLS# 924534

More Reviews

See all 428,185 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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