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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

428,193

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 428,193 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
Would Recommend
headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
Would Recommend
headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
Would Recommend
headshot image of Tyler Salter

Loan Officer: Tyler Salter

NMLS# 1731461

5 out of 5 Stars
Would Recommend
headshot image of Benjamin Rutledge

Loan Officer: Benjamin Rutledge

NMLS# 2177085

5 out of 5 Stars
Would Recommend

Getting started in the home buying process is scary but thanks to Veterans United the only hard part was reaching out and making that first call. They handled everything quickly and efficiently!

headshot image of Chris Angelo

Loan Officer: Chris Angelo

NMLS# 1861983

5 out of 5 Stars
Would Recommend
headshot image of Harris Giger

Loan Officer: Harris Giger

NMLS# 943094

4.5 out of 5 Stars
Would Recommend

The beginning of the process was good. Having two loan officers wasn’t ideal. The primary officer really did not meet our needs. It seemed as though she was newer which isn’t an issue but just tell us that and let us know. She would ask for documents we already submitted and wouldn’t answer us for a few.Someone or some system messed up and did not put the correct numbers in for closing and we were informed of an over $7k increase in our closing costs the day before closing. It was a disaster but Justin worked tirelessly to make up for it and ended well.This is my second time purchasing a home with VU the first time was super easy and smooth. This time was a bit harder and rougher but it all ended well in the end. Thanks to Justin I would recommend VU to other veterans.

headshot image of Justin Wandel

Loan Officer: Justin Wandel

NMLS# 1721211

5 out of 5 Stars
Would Recommend

I am a Navy Veteran and I met Andy and the team back in 2019 when I was looking to purchase my first home. Their attention to detail and their knowledge of the process helped me to be able to understand the sometimes complex process of home buying. It Puts all worries to rest when you have a strong team behind you in all things that you do. Andy and his team are the winning team in the world of Home buying for veterans and non-veterans alike. Even after my first home purchase I always knew I could call or message Andy at anytime with questions or just to check in. This is why on my second home purchase Andy was the first call on my list even before I had an real estate agent. I can say with confidence if I ever need to purchase another home anytime in the future you can bet Andy at Veterans United Home Loans will be my first call. For me or anyone in my family or circle of friends. Because they have the knowledge and the trust to get things done and keep you right there where you are set up for complete victory.

headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
Would Recommend
headshot image of Brad Tweedy

Loan Officer: Brad Tweedy

NMLS# 1812017

5 out of 5 Stars
Would Recommend

I want to thank Aaron and Dennis as well as the whole team at Veterans United for once again making my experience a great one. They stayed in contact often, explained everything in a way I could understand, were personable and professional, and just all around great people who work very hard to help you buy a house or refinance your mortgage loan. This was my second time going with them after almost going with a different lender and I am utterly grateful and thankful that I chose wisely as they made the process very smooth. I rate them a million and will always recommend them to everyone I can! Thank you again and always Veterans United! You always have my 6!

headshot image of Aaron Hayes

Loan Officer: Aaron Hayes

NMLS# 1144691

5 out of 5 Stars
Would Recommend
headshot image of Blake Crutchfield

Loan Officer: Blake Crutchfield

NMLS# 1464153

5 out of 5 Stars
Would Recommend
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

4.5 out of 5 Stars
Would Recommend
headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend

I just want to say thanks to my team you were the best

headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars
Would Recommend
headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend

The team is hardworking and diligent at making sure things are good to go!

headshot image of Chris Draffen

Loan Officer: Chris Draffen

NMLS# 2023094

4.5 out of 5 Stars
Would Recommend
headshot image of Tommy Heller

Loan Officer: Tommy Heller

NMLS# 2053002

5 out of 5 Stars
Would Recommend

The team at Veterans United (Collin, Jaclyn and Blake) made my home buying experience worry free; always there to answer any and every question that I had. They made themselves available to promptly answer texts, phone calls and emails. If you’re looking for dedicated team of individuals to assist, then look no further. I would recommend them to anyone looking to owning a home.

headshot image of Collin Cochran

Loan Officer: Collin Cochran

NMLS# 2128747

5 out of 5 Stars
Would Recommend
headshot image of Trey Barrow

Loan Officer: Trey Barrow

NMLS# 2091070

5 out of 5 Stars
Would Recommend

Kenny, Walt and Liz; they made my home buying experience amazing. Whenever something went wrong, the three of them was on top of things.

headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

2.5 out of 5 Stars
Would Recommend
headshot image of Tim Tallis

Loan Officer: Tim Tallis

NMLS# 339303

5 out of 5 Stars
Would Recommend
headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

4.5 out of 5 Stars
Would Recommend

All help out, made my buying a great success

headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars
Would Recommend

Everyone who helped was wonderfully nice and helpful. What started as a super scary process was made fairly easy by all the help and support I received. I am very happy with my decision to have chosen this company and I am grateful for being selected to be helped by those that helped me.

headshot image of Ty Reece

Loan Officer: Ty Reece

NMLS# 1698020

5 out of 5 Stars
Would Recommend
headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

5 out of 5 Stars
Would Recommend
headshot image of Cal Thompson

Loan Officer: Cal Thompson

NMLS# 1487191

5 out of 5 Stars
Would Recommend
headshot image of Dava Turk

Loan Officer: Dava Turk

NMLS# 1812721

5 out of 5 Stars
Would Recommend
headshot image of Brent Schultz

Loan Officer: Brent Schultz

NMLS# 868587

5 out of 5 Stars
Would Recommend

I appreciate everything that was done. This team is a well oiled machine! Such a pleasant home buying experience! Thank you!

headshot image of Will Lewis

Loan Officer: Will Lewis

NMLS# 187652

More Reviews

See all 428,193 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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