I felt united with the team and want to thank everyone for their care and making us feel
so important. Thank you.
Sometimes I had trouble connecting with my loan officers. It can be frustrating to leave messages and not have any return communication. Maybe they should put in their voice recording when they are out of town or gone for any extended period and an alternate person to contact. Otherwise the experience was mostly good. Thanks.
Very professional team and a pleasure to work with!!!!!!!!
This team is amazing from start to finish. Their work ethic and dedication is unmatched.
As a first-time home buyer, we had no idea where to begin. I came across Veterans United while doing my research on VA loans. They had great reviews and testimonials. Once I submitted an inquiry, someone called me within minutes. I can honestly say everything went smoothly. Kevin, Mirza, and Ashley made sure of it. In my opinion finding your home is the hardest part.
Thank you!
Great job to Zach and his team!Marty Dupertius reffered me. Thanks!
Small hiccup with HOA paperwork communication but other then that I enjoyed working with everyone involved with my home buying process here.
Veterans United are people you can truly trust. They don't just care about doing their Jobs they care for you. I highly recommend them when purchasing a home. They explained everything very clear and precise and I was always updated through the whole process and they even checked in just to see how we were doing. Give them a go you won't be disappointed.
Veterans want the truth no malarkey Sam and his team gave me the information to make the right decisions on my purchase of a home.That’s all we ask for as veterans the truth no hassle and to be respected and taken care of so that we can take care of our loved ones here at home.
Veterans United made what I had anticipated to be a stressful process, easy. They got us in touch with the most knowledgeable experts and we couldn’t be more grateful. Thank you!
I would like to thank everyone on Corey’s team. Very professional and thoughtful team !!!
10
Go Veteran’s United!! My team definitely “AIM HIGH” in the quality of service they provide. Thanks to ALL!!
After navy federal declined my mortgage application outside of my due diligence period, I found myself desperately looking for another lender. Veterans United answered and didn’t turn me away. While their mortgage rates are not the best around, they worked well with me (a 1099 employee with under 2 years of employment tax documents) and managed to close on a house with me during the holiday season. I am thankful for the team of coordinators and real estate agents provided for me. Happy new year!
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VU made things so easy. This is our second home loan thru VU and our second with our team. We would recommend VU to anyone looking to buy a home.
I'm very happy that this process is over it was a long process had to jump through a lot of hoops bill and his team along with the real estate agent Renee did an outstanding job to get this home and loan secured. I must admit to what times when I thought that this wouldn't work but Bill assured me that he was going to make every attempt to get this loan to the finish line and he did.
Our team was amazing and I wouldn't trade them for anything. So glad to have encountered such a caring and thoughtful team.
Your realtors that were “assigned “ to me were absolutely worthless. I received no callbacks and had to find my own realtor. If you can’t provide a service, don’t offer it.
Response from Veterans United
Hi Charles,
I’m really sorry to hear about your experience. That sounds incredibly frustrating, and it’s certainly not the level of service we strive to provide. The process of finding a home is stressful enough without feeling like you’re not getting the support you need.
While our goal is to connect buyers with trusted agents through our network, it’s clear we missed the mark here. we’d really like to learn more about what happened so we can address it and ensure we’re doing better moving forward. If you’re willing, please reach out to our Client Advocate team at 1-800-212-5200 or ClientAdvocate@vu.com. We’re available Monday through Friday from 9 a.m. to 5 p.m. CST, but we’re happy to follow up with you if you reach out after hours.
I would personally like to thank Matt Wray, finding not only the best home insurance for my family, but also car insurance that was cheaper and all around better than what I had. 10/10 best insurance agent!!
A special thanks to Veterans United for an easy and simplified process with visible to-do list for easy progressing process when moving and closing on your house.
Daniel, Casey and Nick were awesome the entire way thru!! When I felt doubt or nervous they always reassured me that we would get our new home! 100 out of 10 would recommend!
