I would highly recommend doing your research prior to settling with VU. Our experience was far from great. We didn’t close on time due to failures on behalf of our loan teams. Buying a home, especially for first time home buyers like us, is stressful and there are a lot of unknowns, but VU did nothing to help that. Communication was rarely initiated by our loan officer and there were multiple occasions when our loan officer became extremely arrogant and rude to us. We were thankful to be paired with an AMAZING realtor, Micky Kilburn, who got us through he entire process no thanks to VU.
Response from Veterans United
James, your honest feedback is valuable and we thank you for sharing your voice with us. It is our goal to provide expert and reliable communication through a dedicated Loan Specialist. We invite you to connect with our team and become a part of our effort to continuously improve the client experience at Veterans United. If you would like discuss more on your experience we recommend contacting your Client Advocate department to assist further. Thank you again for your service.
Veterans United great company
Smooth as silk!
I will definitely be working with Veterans United with my next home purchase whenever that will be. I will also be recommending Veterans United to any Service Member or Veteran who is in the market for buying a home.The process was better than I expected and everyone was professional but very friendly.
Excellent Team!!!
Soup to nuts, these folks made this VERY complex process virtually hassle free. From my initial phone call to contract to moving into my new home was less than 60 days. 10/10!
Thank you all.
I can’t express how happy I am that I used Veteran’s United. The whole process was great.
This group went above and beyond the call of duty. Number ONE in or book!! Loved the socks!!!
My experience was fantastic, thank you!
Gave me everything I need to do with the todo list quick response on emails took all the hard work off us if I had a question about anything they knew where to get answers best all around loan team ever
I highly recommend veterans united.They made the home buying experience a great one and were very helpful in every way.
If you are looking for a lender to purchase a home, I strongly suggest you call Veterans United Home Loans! You'll be glad you did.
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Everyone that works here is great. Wouldn’t want to buy a home any other way! Thank you!
From the very beginning of the loan process through its successful conclusion, Mr Jones exhibited a most sincere interest in getting the best for us: whether the issue concerned obtaining a pre-approval, getting the best interest rate, processing our application through underwriting, or coordinating requirements, etc., MrJones temaoned constantly tuned all of the process needs and, specifically, our needs. I highly recommend his services. Thank you. Mr White
