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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

Video thumbnail of Rob Riggle with Military Spouse Laura reading her Through the Roof Review for Veterans United Home Loans Watch more Through the Roof Reviews on our YouTube Channel!

378,843

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 378,843 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

You forgot about Christy, Dereks co-pilot. ( May I assume they were Air Force while they were working with me) Ha! She delivered the news of the approval of my loan. It was such a relief. Between her and Derek I felt like my loan was the only thing they had to work on. I even told them that. They told me it was because I was important.Don't leave out Mary. I was cruising the internet and just wanted to see what my loan would be if I went VA. I was upset that I had to give my personal information. Front line Mary called me in less than a minute. First thing I said, "I'm not doing this over the internet" I don't want to be handed off to a bunch of people throughout the process all doing different things. She assured me I wouldn't, and gave me some history of Veterans United. She was believable and I moved forward.I found one team that saw me through the whole process. You get to know them and know they are there for you. I was thanked for my ability to work with them. I felt like part of the team. I don't trust Corporate America. Not once did I think that Veterans bottom line was more important than my goal to secure a loan for my new home. I got a decent rate. Closing was focused and we closed days before expecting to. I don't sell houses for a living. I don't know the jargon or the acronyms, I didn't have to. Your portal is easy to use. Easy to navigate with a lot of useful information. Easy to upload, and notifications are easily noticed. My team was identifiable with a picture. I saw a few e-mails that were floating between Title Co, Agents, and Veterans United. I was comfortable knowing these people had it under control.I said my good byes and thank you to these people on closing day. They all reached out to congratulate me and it was quite bittersweet. Rarely do you find such caring people that you have to say good by to after just a short period of time. Thank you Veterans United.

headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

5 out of 5 Stars
Would Recommend
headshot image of Philip Hojnowski

Loan Officer: Philip Hojnowski

NMLS# 1254234

5 out of 5 Stars
Would Recommend
headshot image of Alex Haas

Loan Officer: Alex Haas

NMLS# 2363785

5 out of 5 Stars
Would Recommend
headshot image of Stacy Sumpter

Loan Officer: Stacy Sumpter

NMLS# 865042

5 out of 5 Stars
Would Recommend
headshot image of Jake Faerber

Loan Officer: Jake Faerber

NMLS# 838645

5 out of 5 Stars
Would Recommend
headshot image of John Mitchell

Loan Officer: John Mitchell

NMLS# 1116244

4.5 out of 5 Stars
Would Recommend
headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars
Would Recommend

My first home buying experience, this was absolutely amazing. It could have Not gone any better.
Thank you, veterans United

headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars
Would Recommend
headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars
Would Recommend
headshot image of Eric Hermann

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars
Would Recommend
headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

5 out of 5 Stars
James G. is Through the Roof!

If you want a good ribeye then go to a buffet; if you want a great ribeye, go to a stake house. If you want a good lender then go to your local bank, but if you want a GREAT lender, go to Veterans United!

headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

Start your own homebuying journey! See what you qualify for today ›
4 out of 5 Stars
Would Recommend
headshot image of Lindsey Edgell

Loan Officer: Lindsey Edgell

NMLS# 2086131

5 out of 5 Stars
Would Recommend
headshot image of Mike Lyman

Loan Officer: Mike Lyman

NMLS# 1312488

5 out of 5 Stars
Would Recommend
headshot image of Mike Lyman

Loan Officer: Mike Lyman

NMLS# 1312488

5 out of 5 Stars
Would Recommend

I wouldn't trade this experience for anything. Incredible people. Dedicated and very knowledgeable.

headshot image of Matthew Eichenberger

Loan Officer: Matthew Eichenberger

NMLS# 369949

5 out of 5 Stars
Would Recommend
headshot image of Mystle Schellhorn

Loan Officer: Mystle Schellhorn

NMLS# 1698291

5 out of 5 Stars
Would Recommend

Made buying my first home a smooth process! Answered all my questions and always kept me up to date with everything.

headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars
Would Recommend
headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars
Would Recommend

First time I’ve had a home loan be so streamlined and so easy despite the bumps in the road my loan officers Justin and Christie did a phenomenal job helping me get through this at times stressful situation. Always keeping me calm and motivated when the end didn't seem anywhere in sight.
Especially after my first deal
Fell through. Justin was invested in seeing me get a house that I wanted no matter how long it took or what he had to do to ensure I got the best interest rate. I look forward to the next time I need to purchase a home in the future.
Being a vet knowing you have a mortgage company looking out for you makes things easier.If I was still active duty I’d definitely trust VU with this process. one less thing to worry about while trying to do your job is definitely beneficial.Sincerely appreciate everything Justin and Kristen did for me. Thank you is simply not enough.

headshot image of Justin Wandel

Loan Officer: Justin Wandel

NMLS# 1721211

5 out of 5 Stars
Would Recommend
headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
Would Recommend
headshot image of Faye Schlechta

Loan Officer: Faye Schlechta

NMLS# 2386008

5 out of 5 Stars
Would Recommend
headshot image of Alea Schuyler

Senior Loan Officer: Alea Schuyler

NMLS# 2018647

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5 out of 5 Stars
Would Recommend
headshot image of Ty Reece

Loan Officer: Ty Reece

NMLS# 1698020

5 out of 5 Stars
Would Recommend
headshot image of Wendy Pulliam

Loan Officer: Wendy Pulliam

NMLS# 1200036

5 out of 5 Stars
Would Recommend
headshot image of Mark Giessinger

Loan Officer: Mark Giessinger

NMLS# 2192214

5 out of 5 Stars
Would Recommend
headshot image of Amber Brown

Loan Officer: Amber Brown

NMLS# 1137822

5 out of 5 Stars
Would Recommend
headshot image of Alea Schuyler

Senior Loan Officer: Alea Schuyler

NMLS# 2018647

5 out of 5 Stars
Would Recommend

Best experience buying home thanks to Veterans United. It's my second time buying a home and second time using VA benefits. I had awesome realtor last time so the process was good. This time my realtor was lazy and on top of that tried to push some friend of hers as a lender. I am so glad I did not listen to my realtor and went with Veterans United. Fantastic team, always on top of things, even if it's beyond their scope. I had the lowest interest possible and all points were covered in 1% their fee. The concierge services are very useful. Their app interface is awesome with all information and every " to do's" easy to follow. Very transparent. Just great experience all over!!!

headshot image of Dan Hopkins

Loan Officer: Dan Hopkins

NMLS# 1525090

4.5 out of 5 Stars
Would Recommend

VU is the place to go for veterans! The process is made so simple for us, they make every step of the way simple. I did this entire process from my phone while working 3000+ hours a year! If you’re looking for a lender for VA loans this is a one stop shop that makes sure everything you need is covered! Many thanks to Doug and the team!

headshot image of Doug Teadt

Loan Officer: Doug Teadt

NMLS# 1988906

5 out of 5 Stars
Would Recommend
headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

More Reviews

See all 378,843 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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