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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

424,814

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend
headshot image of Melody Remular

Loan Officer: Melody Remular

NMLS# 489886

5 out of 5 Stars
Would Recommend

The team did a great job.

headshot image of Jose Banuelas

Loan Officer: Jose Banuelas

NMLS# 1287239

5 out of 5 Stars
Would Recommend

I would say make sure the buyer (applicant) knows what the total cost of things are during the process such as paying for closing cost, appraisal, and other fees. I think a common courtesy is to explain the money that the buyer will have to pay during the entire process and also explain the loan estimate items so it doesn’t surprise someone.

headshot image of Seth Thompson

Loan Officer: Seth Thompson

NMLS# 1206491

4.5 out of 5 Stars
Would Recommend

I plan on having all homes I purchase go through Veterans United.

headshot image of Josh Kaplan

Loan Officer: Josh Kaplan

NMLS# 1312511

4 out of 5 Stars
Would Recommend

Overall a good process was good and the loan was approved and closed. All the staff were friendly and all my questions were answered along the way.

headshot image of Bo Clapp

Loan Officer: Bo Clapp

NMLS# 1599128

5 out of 5 Stars
Would Recommend

Thank you for everyone who stood along side Jake to help make this process as smooth as possible. There were times where I had weak moments where my attitude was not the best but the whole team was understanding and were always there to level with me and humbly bring me back to earth. Thank you so much!

headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
Would Recommend
headshot image of Kimberly El-Darrat

Loan Officer: Kimberly El-Darrat

NMLS# 1374293

4.5 out of 5 Stars
Would Recommend
headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Would Recommend

The VU process wasn't as convoluted as I thought it would've been.

headshot image of Josie Zimmermann

Loan Officer: Josie Zimmermann

NMLS# 1987293

5 out of 5 Stars
Would Recommend

As a first time homebuyer I had no clue what I was doing. Veterans United never left a question unanswered. They were able to walk me through every step. I if had a question no matter the time I always received a response promptly. I would most definitely us Veterans United again!

headshot image of Ali Schellenberg

Loan Officer: Ali Schellenberg

NMLS# 759461

5 out of 5 Stars
Would Recommend

I would have loved to have been able to modify and sign more papers electronically.

headshot image of Tyler Kettle

Loan Officer: Tyler Kettle

NMLS# 1693581

5 out of 5 Stars
Would Recommend

Overall VU did a great job. I thought Kim was cool as well. I liked that she really kept me on track when it came to the things on my to-do list and checked up with me if I was slow in turning things in. She cracked the whip, kept me on track and got things done! Thanks Kim!

headshot image of Terri Behrens

Loan Officer: Terri Behrens

NMLS# 1122291

5 out of 5 Stars
Would Recommend
headshot image of Marty Gaddie

Loan Officer: Marty Gaddie

NMLS# 1745992

5 out of 5 Stars
Would Recommend

Jessica was amazing! Great communication throughout the pros.

headshot image of Mitch Casteel

Loan Officer: Mitch Casteel

NMLS# 920439

5 out of 5 Stars
Would Recommend
headshot image of Robert Canine

Loan Officer: Robert Canine

NMLS# 1866300

5 out of 5 Stars
Would Recommend
headshot image of Cam Moore

Loan Officer: Cam Moore

NMLS# 1604156

5 out of 5 Stars
Would Recommend
headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

5 out of 5 Stars
Would Recommend
headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

4 out of 5 Stars
Would Recommend

In the future try to establish relationships with appraisers that wont demand almost double the original price, you will have happier clients.

headshot image of Mike Dianics

Loan Officer: Mike Dianics

NMLS# 910759

5 out of 5 Stars
Would Recommend

wonderful experience beginning thru end. No headache ; smooth and fast and effective.

headshot image of Jerry Landrey

Loan Officer: Jerry Landrey

NMLS# 1107028

4.5 out of 5 Stars
Would Recommend
headshot image of Clay Rose

Loan Officer: Clay Rose

NMLS# 1126163

5 out of 5 Stars
Would Recommend
headshot image of Clay Rose

Loan Officer: Clay Rose

NMLS# 1126163

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5 out of 5 Stars
Would Recommend
headshot image of Matt Turner

Loan Officer: Matt Turner

NMLS# 1953552

5 out of 5 Stars
Would Recommend
headshot image of Danny Reyna

Loan Officer: Danny Reyna

NMLS# 363294

5 out of 5 Stars
Would Recommend

Veterans United Home Loans made my loan process simple and efficient. I would highly recommend other veterans to use them for your home purchase.

headshot image of Celina Mowrey

Loan Officer: Celina Mowrey

NMLS# 378964

5 out of 5 Stars
Would Recommend
headshot image of Kelly Stephens

Loan Officer: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend
headshot image of Kelly Stephens

Loan Officer: Kelly Stephens

NMLS# 58755

4 out of 5 Stars
Would Recommend
headshot image of Sydney McFall

Loan Officer: Sydney McFall

NMLS# 1113548

4.5 out of 5 Stars
Would Recommend

Stay on top of your processing.

headshot image of Caleb Batson

Loan Officer: Caleb Batson

NMLS# 1435015

5 out of 5 Stars
Would Recommend

This is the third house we have bought and it was by far the easiest and best experience we’ve had. Chris was absolutely fantastic. Great communication, friendly, and always quick to respond. I would definitely recommend Veterans United to anyone. We will be using you if we ever need to again.

headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

More Reviews

See all 424,814 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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