Jeff and Emily went a live and beyond. I was previously dealing with another lender, and after experiencing bad customer service. I decided to give Veterans United a shot, and it has been one of the best decisions of my life. My family and I were blessed to have Jeff and his team helping us throughout the loan process. I have recommended Jeff, and Veterans United to my broker and title company. Everyone was impressed by their professionalism, and customer service.
Overall great experience and I am extremely grateful for all the hard work done on my behalf.
The loan professionals streamline the loan process and make it almost seamless for the borrower. I love these guys!
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Ryan and his team (Veterans United) are working to ensure the Veterans will not be bullied by the seller on the property!
I'm not sure who Aaron is... I only communicated with Jessica and Marty. I can't rate him because I never heard or spoke to him.
The Title company says they don't have a record of my earnest money being transferred to them. Didn't you guys take my banking information and withdraw the money?
The whole team was great! Thank you Clay, Ward, and Janaire! Your customer service is why I ended up going with Veterans United over a local lender with a slightly lower rate.
Jamie Taylor was very knowledgeable in the loan process. Jamie was honest and always worked to make sure I could get the best deal possible. Uploading documents through the web app was convenient. I would work with Veterans United again.
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Experience first-hand why 359,681 homeowners give us a perfect score!
I can see why VU is leading the way in VA approved home loans. Their professionalism and knowledge of the industry was shown many times in the way situations or issues that arose during our process were handled. Being able to do everything online is wonderful, but the fact their one-on-one customer service makes one feel more like a friend than a client is paramount to their success! Thank you, Veterans United, for being their every step of the way and helping us buy our forever home!
Great people to work with and really took the time to support us with the entire process. Jamie even followed up after signing to make sure it all went great.
Loved the help provided, hassle free and very interactive. Never lose any information during the proccess.Precise and manageable. Never felt uncomfortable or doubtful.
