My recent home buying and closing process with Veterans United loan team Jon M, Kyle B, Jason M, and Leslie G was absolutely seamless and I couldn’t be happier!I was in the home buying process with navy federal loan team and under contract to purchase a property. Navy fed messed up my loan file, didn’t issue disclosures, and didn’t collect documents from me in timely manner, were unprofessional by not responding to communication within a couple of business days, and pushed the professional boundaries in the cash to close negotiation by asking for a large downpayment last minute even though I was using a VA no downpayment loan. NF caused total chaos and the seller and I to miss our closing date. On closing, day navy fed loan team was not reachable and my real estate agent had to extend the contract closing date by 4 weeks!I contacted Veterans United that day and the loan team stepped in immediately to rescue the deal to close on the new date and they gave me a pre-approval letter the same day I reached out to them. The Veterans United process was fast, seamless, and respectful of the agents, sellers and my schedules. Jon M, Kyle B, and Jason M, Leslie G got all my required documents on time, were extremely responsive to my real estate agent and I by email and phone communication during the entire process. We closed on June 12th and this was the best loan closing process that I have ever had. This was due to Jon, Kyle, Jason, and Leslie’s timely professionalism and VU process of collecting required documents in the online portals and expediting them to the underwriter. When the underwriter needed more information Jon, Kyle, Jason, and Leslie, kept me updated in real time allowing the decision making process and closing process to move forward at lightning speed.I highly recommend Veterans United and the loan team Jon M, Kyle B,Jason M, and Leslie G. Veterans United is the only VA loan provider I will use. Thank you!
A very efficient process. David answered all of our many questions and showed great professionalism and patience with us.
Veterans United was my last chance to procur a loan for our home! I had exhausted all other avenues. Veterans United gives you all the tools necessary from the 1st call! From the concierge to the credit department to the loan officer and everyone in between, they helped my wife and I get to where we needed to ensure the process was smooth! Everyone we dealt with has also stated that they'll be with us even after we got through signing the loan and title! That doesn't happen with standard banks! We couldn't be happier with Veterans United and I will do my best to tell others about you every chance I get! THANK YOU!
Amanda and her crew are phenomenal to work with. They made the financing process as smooth as possible.
Great team, very helpful and professional!!!!
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If you wanna talk about great customer service for veterans look no further. Veterans United and the team I was assigned made this otherwise enormous and stressful task so easy I couldn’t even describe it. Even going as far as assisting me even when I was overseas, you wanna talk about effortless and a team that really has your back veterans united is for you
Matt was excellent. He made the whole process much easier than expected. Thank you, Matt and VU.
2nd home purchase thru veterans united and it was awesome again .
First and foremost, Thank you all! Second, I'm glad it's over! At 55, this is my first home purchase. The first home I went under contract with was not so great, but I lay the blame on a shifty seller and an even shiftier seller's agent! Lesson learned. Regroup and got it done right the very next house with a new agent (Christi) I believe picked by Nicki & facilitated by Nicki & Rachel. In the end you all got me into the home I wanted so thank you!
I did not get as many updates as I would have liked.
Harry and his team were so amazing. They were so kinda and patient, and Harry was so helpful with military and veteran stuff. I would recommend Harry and his team to literally anyone.
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This process was so smooth and easy! I was anticipating some stress as this is my first home purchase but my service and experience was amazing!
Very professional and helpful. I would definitely recommend.
My entire team was phenomenal. You guys are so awesome and everyone worked hard to get everything done by my closing date!!! Thank you so much!
I didn't know how to start the process, but I saw the ad from Veterans United and I'm very glad that I chose them. I've bought houses before, but Veterans United made the process much easier. They did all the work necessary. They found the reality company, made sure that all of our ducks were in a row, and helped with every step and detail.
There were a few bumps in the road but my team at Veterans United helped me through them and were by my side all the way to closing. Thanks to Christian and Eli
Overall, I recommend Veterans United 1000%. If you are shopping for a home loan or refi, then stop shopping and contact Veterans United FIRST. They treated me with the utmost respect and care. They were there for me every step of the way. And they will do the same for you! You are not just a number to them, you are an important customer that they want to serve. My loan officer, Brittany, and loan coordinator were extremely communicative and answered my million questions with patience and kindness. They helped me each step of the way and made sure I had all of the answers I needed. You will not go wrong if you choose Veterans United.
