My team was great answering every question I had and never leaving me uninformed. I always knew what step we were on and what needed to be done. All I could ever heard about home loans was how scary or stressful it can be but VU has changed my mind on that and made the process easy and stress free. I will always recommend Veterans United.
My team was amazing and helped me through every little detail and question I had!
Thank you Jodi for making this veteran's dream a reality. Proud veteran homeowner!
Kayla and her team were absolutely amazing. They were always willing to answer questions and didnt mind repeating the information if I didnt fully understand. This is the first house my wife and I have purchased and they made the process as painless as possible. Kayla was always willing to help with the numbers to make sure our house was in our budget. I highly recommend Veterans United.
Noah, Zach, Monica, the whole team were all incredible in helping me understand what I needed to do and answered any questions I had and always had a positive attitude.
The process of getting ready for the house was so easy. I wasn’t expecting be approved for the loan much less to have a house in less than 2 months.
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Jamie was very helpful with every detail. The only problems I had was when the appraisal was due, I thought that was to be paid for as part of the cash at closing funds, because in the loan estimate that is where it showed up. I was not informed that I had to pay for the appraisal before it would be done. Once that was made clear, I paid it immediately. The other issue, not a big one, but still not as it should have been, is that they use a property tax estimation system instead of getting the actual extant property taxes which I gave them, so their calculated monthly payment was off by the error in their property tax estimation system. Why use an estimation system when the actual data is known and well documented?
I didnt have the greatest credit after waiting for VA claims for 13 yrs, but we started working on it in September of 2022 and by December of 2022 we were ready to purchase. We found and closed on perfect house in March of 2023
I mean for me they made it pretty easy and straightforward, but my situation was strictly VA income and it took me probably less than 30 days close on the house a new construction out at that.
From the time I first reached out to VU to the funds being available on time for closing (not all that common with other lenders) everything went just as the team explained it would.I could not be happier with the service that I got from Veterans United.
Aimee, Liam, AshleyAwesome!!!!
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Very informative
And answered all my questions, no matter how small they seemed
Sometimes my emails would not be answered.
Top-notch team! I can't say enough great things about Brandon and his team. Buying a home seems intimidating and using your VA sounds even more daunting. Brandon made me question why I didn't use Veterans United sooner! He and his team- KEEPERS!
Chris you and Elli was so amazing and helps so much thank you both it was great to work with you
Veterans united was recommended to me from a friend. We were sitting next to each other at work and I mentioned that I was looking to buy a house soon and wasn’t sure where to start. My coworker said he was currently in the process, and said it was all smooth and super easy going through VU.So I figured I’ll give it a shot. I filled out the application online. Got a phone call 10 minutes later. After that, the entire process was super smooth from start to finish lots of phone calls to answer any questions I had text emails, etc..Now that we have closed on our house, we can look back and say wow I’m glad I went through VU. The entire process was amazing and we were very appreciative of Kenzie and the other team members!
As I began my own buying journey and shopped around for rates, I quickly discovered that dealing with Veterans United was so much simpler and convenient than other potential veterans home loan lenders. I tried Navy Federal credit union and a couple others and quickly became very frustrated with them. However, with Veterans United, they made it very easy for me. It made it very easy to make a decision about which lender to use. The whole team was outstanding.Shane Ward constantly kept me informed about what was happening. Andrew Carter took me through the underwriting process and made it seamless. They both deserve special mention.The concierge, Nicki Blevins, was always available. The whole process was smooth and painless. Kudos to the whole team.
