Everything went smooth, other tan a late email without notification; which caused a delay in closing.
He was very helpful & professional. Did everything pretty much himself to make this easier for us. Always returned calls asap. It was indeed a pleasure to have him handle this loan for us. Veterans United very fortunate to have him on your staff.
Working with veterans united home loan is the best they get thing done fast I would recommend anyone to them
Awesome to provide all docs online.
As much as Matt was unavailable, Hilary Albers was always there for me. She picked up the phone every time and talked with me even when I wasn't really able to help. My sanity only held together because I was able to call and speak with her on multiple occasions. Thank you, Hilary! I give Hilary a 10/10.
If you're looking to buy a home Veterans United is the place to go.
Ready to see for yourself?
Experience first-hand why 368,448 homeowners give us a perfect score!
I will very likely use VU again if I need mortgage services again.
Veterans was great. Maybe to much paperwork. They were always calling or e-mail me to let me know how it going
This pandemic has been an extremely stressful time for many of us. Buying a house on top of everything else can leave one a little overwhelmed. Veterans United made the process extremely easy and they were able to accommodate me on every step of the way. A+ service and A+ company.
Easiest homebuying experience I've ever had! They go above and beyond to take care of you. I won't be using anyone but VU in the future.
Ready to see for yourself?
Experience first-hand why 368,448 homeowners give us a perfect score!
“Excellent Overall Experience” would be the tagline for this review. The loan team and the online process and “ToDo” list allowed for an efficient, streamlined and painless refinancing process. If you are a veteran and you are looking to finance, refinance or refinance with cash out by using a VA Home Loan, you found the right organization. Veterans United has created a first-class business model with a formula, which ensures the best customer service I have ever seen.Once you are assigned a loan team, they will be by your side every step of the way. In today’s environment, trying to get a home loan, or any loan, can seem similar to splitting an atom. Veterans United does a great job removing the headaches.It is important to know that I rarely write reviews. This is due to the fact that I do not feel the need to announce a negative experience, as one never really knows why the experience was negative. Maybe everything that could have gone wrong, did! The organization or the individual employees may or may not be at fault. If they are then it is possible they simply dropped the ball, which happens from time to time. If I have a positive experience and I simply get what is expected, I am again not likely to write a review, as the results were what I would have expected and paid for. That said, in my opinion, when the individual employees or owners of an organization go the extra mile to create an extraordinary result, then it should be acknowledged and shared with the public. This was my experience working with Veterans United. It is my hope this review will be taken seriously by the reader and that the reader will chose Veterans United. I have nothing to do with this organization, with the exception of being an extremely satisfied client. Please be well everyone!James W Oliver
Thankyou to Brandon Sterr and his team
Well, have to mention Sarah Litton! She got things done and for that she's wonderful also!!
