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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

Video thumbnail of Rob Riggle with Military Spouse Laura reading her Through the Roof Review for Veterans United Home Loans Watch more Through the Roof Reviews on our YouTube Channel!

378,842

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
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Showing all 378,842 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

4.5 out of 5 Stars
Would Recommend

VU is top notch in ALL Areas

headshot image of Samuel Yoo

Loan Officer: Samuel Yoo

NMLS# 149705

5 out of 5 Stars
Would Recommend
headshot image of Andrea Rice

Loan Officer: Andrea Rice

NMLS# 1123296

4.5 out of 5 Stars
Would Recommend
headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
Would Recommend
headshot image of Taylor Fruits

Loan Officer: Taylor Fruits

NMLS# 1456769

5 out of 5 Stars
Would Recommend
headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
Would Recommend

Absolutely best experience. They were so on it with every step and knowledgeable.

headshot image of Dan Salter

Loan Officer: Dan Salter

NMLS# 1407348

5 out of 5 Stars
Would Recommend

No word for how easy and simple they made everything seem, working with me and replying within minutes, seconds even!Incredible!

headshot image of Mary Dischert

Loan Officer: Mary Dischert

NMLS# 1974450

5 out of 5 Stars
Would Recommend
headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars
Would Recommend

As a veteran, I chose Veterans United and I had a very pleasant experience with them! As a first time home buyer, I got all the information I needed to sail smoothly. (You can probably guess what branch I was in(; ) I chose the VA Home Loan because you can’t beat it! I also opted to put a down payment to lower my monthly costs. I didn’t realize how easy home buying was and Veterans United helped with that. I was guided every step of the way. They even had a checklist for utility setup that listed local providers that service my home! I would definitely recommend VU to friends, family, and coworkers!

headshot image of Tim Glover

Loan Officer: Tim Glover

NMLS# 2122534

5 out of 5 Stars
Would Recommend

I want to thank everyone at Veterans United. This was a very pleasant experience and I would recommend you to my friends.

headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
Samuel H. is Through the Roof!

Veterans United made it easy and special from preapproval to closing day. Tell Rob Riggle I'm ready for my commercial!

headshot image of Danny Freeman

Loan Officer: Danny Freeman

NMLS# 1721091

Start your own homebuying journey! See what you qualify for today ›
4 out of 5 Stars
Would Recommend

Shawn Stewart and Veterans United was the only positive result of our situation. We had issues throughout the whole process and others dropping the ball is a very important high stress sell/buy agreement but Shawn Stewart never disappointed us. He not only worked his magic with our loan process he also helped us understand and explained the realstate side of things when we lost hope in our realtor and broker. He worked so hard for us and was never anything but amazing. We cannot express enough how grateful we are to have him on our side. He was the best and so was his whole team. All of those we worked with at Veterans were great.

headshot image of Shawn Stewart

Loan Officer: Shawn Stewart

NMLS# 1531270

5 out of 5 Stars
Would Recommend

Cameron thank you so much for helping us with our credit and getting it to a point we’re we could buy our house. Rachel I appreciate you taking our questions and getting us through the final process of everything with the house.

headshot image of Nicole Culbertson

Loan Officer: Nicole Culbertson

NMLS# 1190796

5 out of 5 Stars
Would Recommend
headshot image of Jake Wood

Loan Officer: Jake Wood

NMLS# 2286607

5 out of 5 Stars
Would Recommend
headshot image of Samantha Graham

Loan Officer: Samantha Graham

NMLS# 1658101

5 out of 5 Stars
Would Recommend
headshot image of Christopher Robinson

Loan Officer: Christopher Robinson

NMLS# 1374325

5 out of 5 Stars
Would Recommend

Veterans United’s team made the home buying process very streamlined, and as painless as possible!

headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

5 out of 5 Stars
Would Recommend
headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
Would Recommend
headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

4.5 out of 5 Stars
Would Recommend
headshot image of Derek Flood-Lorber

Loan Officer: Derek Flood-Lorber

NMLS# 984493

5 out of 5 Stars
Would Recommend
headshot image of Rett Thompson

Loan Officer: Rett Thompson

NMLS# 1747762

5 out of 5 Stars
Would Recommend
headshot image of Joel Smith

Loan Officer: Joel Smith

NMLS# 1953567

5 out of 5 Stars
Would Recommend
headshot image of Courtney Jones

Loan Officer: Courtney Jones

NMLS# 1483086

3 out of 5 Stars

The underwriter and appraiser that were assigned to me caused unnecessary delays in my home purchase. There should be a better vetting process for who is able to work for/with Veterans United. The randomly selected appraiser wouldn't speak to anyone except the loan officer and was only reachable by email for most of the time until we got his real phone number from the sales agent. VU should require appraisers to have more communication with the actual Veteran that is trying to buy a home. I should not have to do my own investigative work just to contact the appraiser so that I can ask detailed questions about the repairs that are required to make sure there is only one re-inspection needed because I pay for each re-inspection.

headshot image of Christopher Holdman

Loan Officer: Christopher Holdman

NMLS# 369923

5 out of 5 Stars
Would Recommend

My entire experience was great from start to finish. The entire team worked well with me. Even the harder to get items

headshot image of Zachary Diggs

Loan Officer: Zachary Diggs

NMLS# 2301706

5 out of 5 Stars
Would Recommend

great experience, all very professional,

headshot image of Michael Kane

Loan Officer: Michael Kane

NMLS# 2295187

5 out of 5 Stars
Would Recommend
headshot image of Joshua Salicco

Loan Officer: Joshua Salicco

NMLS# 1048961

5 out of 5 Stars
Would Recommend

Very fast moving people and eager to get things done. Great company.

headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
Would Recommend

I don't think buying a home is an easy process especially in this present market. I hope I never have to do this again and I think my wife would agree. However if I had to I would pick no other group of people to guide us through this process. Exceptional is not a strong enough word to describe everyone that
Had a helping hand in getting my wife and I into a home. We will be great full to all and I thank you all.
Sincerely,
Loren and Tamara Morse
USMC

headshot image of Nick Kundert

Loan Officer: Nick Kundert

NMLS# 1000911

4.5 out of 5 Stars
Would Recommend

Much better service this time around. All the people I worked with were professional. Timely updates, only a few issues which were dealt with expeditiously.

headshot image of Clint Hamilton

Loan Officer: Clint Hamilton

NMLS# 1224235

More Reviews

See all 378,842 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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