Very slow responsive times and poor experience overall. no call backs
Response from Veterans United
Thank you for taking time out of your day to share this information. It is our goal to provide expert and reliable communication through a dedicated Loan Team. We would like to learn more about your experience. A member of our Client Advocate team has attempted to reach you for help improving our service for future customers. Discussing your experience and learning how we might look to improve is part of our commitment and we remain available to discuss your experience in greater detail.
Thanks to all of you who worked with me! L.D.
I just really appreciate how Veterans United was there with me every single step of the way throughout the entire process.
My mother always told me buying a home was tedious and aggravating. I've never called my mother a liar, but Veterans United makes me want to challenge her claim!
Everyone was amazing, Jayme, Brice, and Lani we’re always available and went above and beyond! 10/10!!!
Thank you veterans United, all those that were a part of my team, for making this dream a reality.
I never ever thought I’d be buying a home. Especially not as a 100% disabled veteran and single mom. Veterans United made it happen and I couldn’t be more thankful. My daughter and I love our home and cannot wait to make memories. Thank you times a billion ❤️
You guys made every step of this process as easy and stress free a possible. Thanks for helping me become a homeowner.
Superb Professionalism by all and their leader, Don Smith!!!!
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I highly recommend Veterans United to every veteran looking to purchase their home. Our team was proficient, organized, and professional every step of the way. As a veteran this kind of structure is much appreciated and hard to find out in the civilian world. Thank you all!
The Veterans United team was there all the way. Made this experience seem like it was meant to be!! Walked through my new property this morning, it still feels like a dream I can't believe is true!
The home buying experience is stressful but Veterans United made it much easier. They were prompt and everyone was super friendly. Everyone was professional and helped us out The only negative I have is that we were charged the max amount allowed in closing costs. I don’t have anything to compare it to but that was my only concern.
I’m happy that I chose VU for my home purchase.