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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

393,196

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 393,196 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

The whole team created a timeline that worked well for me and them. It allowed the process to flow on time and without any issues. Being unfamiliar with the home buying process, I couldn't have asked for a smoother home purchase!

headshot image of Joel Smith

Loan Officer: Joel Smith

NMLS# 1953567

5 out of 5 Stars
Would Recommend

Nick was awesome! Steve was Awesome! Trenton was awesome! Everyone assisting them was awesome, too! The process was smooth, and surprisingly easier than I could have imagined, because of THEM! I am so grateful and I will refer them to everyone I know!

headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

4.5 out of 5 Stars
Would Recommend
headshot image of AJ Greiner

Loan Officer: AJ Greiner

NMLS# 2373755

5 out of 5 Stars
Would Recommend

I will be recommending my entire home buying team to anyone ready to make their next home buying move! Thank y'all for outstanding service, and user friendly applications! The home buying process is stressful, but my Veterans United team made it very smooth.

headshot image of Jason Lacey

Loan Officer: Jason Lacey

NMLS# 1604515

5 out of 5 Stars
Would Recommend

Very easy home buying process. From start to finish I never felt alone.

headshot image of Jason Lacey

Loan Officer: Jason Lacey

NMLS# 1604515

5 out of 5 Stars
Would Recommend
Photo submission from Dewey C.

I felt completely hopeless before Connie ting with Veterans United. Their team made it possible for me and my family to feel hopeful about the process, and ultimately find and buy the home we have always wanted! Thank you all so much!

headshot image of Scott Jessip

Loan Officer: Scott Jessip

NMLS# 182259

5 out of 5 Stars
Would Recommend
headshot image of Jay Christman

Loan Officer: Jay Christman

NMLS# 1812715

5 out of 5 Stars
Would Recommend
headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

5 out of 5 Stars
Would Recommend
headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend

The entire team was wonderful. They were in constant contact with us every step of the way. We did most of our loan from Guam as we were in the middle of our PCS and no matter what they always responded and were accommodating of our time difference and schedule. This team made the whole process a breeze.

headshot image of Michelle Dapkus

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

What else can I say I have absolutely no complaints about this team. They were awesome.

headshot image of Dylan Edwards

Loan Officer: Dylan Edwards

NMLS# 1765452

5 out of 5 Stars
Would Recommend
headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend

The team at Veterans United helped me make a life long dream of mine come true. I always wanted a house but never knew where to start. They made the entire process very smooth and stress free. The absolute best of the best.

headshot image of Jake Force

Senior Loan Officer: Jake Force

NMLS# 1040763

5 out of 5 Stars
Would Recommend
headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars
Would Recommend

My experience with veterans United was great. I do have to say that when I started the process with a VA loan, I had no idea how much detail and paperwork there was to this kind of loan. Some of it seemed like over the top. Overall though I rate as a ten.

headshot image of Trey Barrow

Loan Officer: Trey Barrow

NMLS# 2091070

5 out of 5 Stars
Would Recommend
Photo submission from Jesse Y.

Our new home. Thank Daren and your whole team

headshot image of Devin Carballo

Loan Officer: Devin Carballo

NMLS# 2357853

5 out of 5 Stars
Would Recommend
headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

5 out of 5 Stars
Would Recommend
headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars
Would Recommend

We have used VA twice and its always a great experience.Thank you!!

headshot image of Juliana Eckles

Loan Officer: Juliana Eckles

NMLS# 1126762

5 out of 5 Stars
Would Recommend
headshot image of Shawnee Holsten

Loan Officer: Shawnee Holsten

NMLS# 2055995

5 out of 5 Stars
Would Recommend

The whole team was awesome. I will continue to work with Veterans United.

headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

5 out of 5 Stars
Would Recommend

If you’re a home buyer looking for a home in Virginia I highly recommend Mike Giaimo, Riggolette Leeper, and Sarah Sullivan, they did an amazing job taking care of me and making my homing buying experience a breeze!!! 10/10!

headshot image of Mike Giaimo

Loan Officer: Mike Giaimo

NMLS# 2020184

5 out of 5 Stars
Would Recommend
headshot image of Taylor Webb

Loan Officer: Taylor Webb

NMLS# 2036496

5 out of 5 Stars
Would Recommend

Austin I want to thank you for everything even though I know I got on your nerves but I really appreciate you and all your hard work

headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

1 out of 5 Stars

never had a chance to buy keep my own insurance. paid my insurane before your insurane was offered. insurace choice was rigged. I lost $618.00 when your representative insurance was substituted for my choice. THE insurance policy i CHOSE
for my house was deleted with the substitute policy put in. Only reason for that action
was to please the lenders , who are not paying my bills. and wanted an escrow account so that they can use the escrow with my taxes and my insurance payments , as collateral to drum up more profits for themselves. I dont care what their reasons are, I just care what affects me. I have bought other homes with va loans, and have had the ability to pay my insurance and taxes directly to the county treasurer and the insurance company office. I plan to work hard and pay this mortgage as fast as I can , I am 90 years old and hope the Lord gives me enough time to do this, Get out from under this sham arangement,

Response from Veterans United

Gregory, thank you for your open and honest feedback. A member of our Client Advocate team is available to discuss your final documentation in greater detail. We understand that establishing an Escrow account to pay taxes and insurance may have been a point of contention during your loan process. It is our goal to reasonably resolve ongoing concerns and provide the best possible customer service. If you wish to share more information regarding this or any other matter, then please do not hesitate to connect with us.

5 out of 5 Stars
Would Recommend
Photo submission from Jetta E.

Owning my own home has always been a dream of mine. Veterans United not only made that dream come true the helped me step by step to achieve my goals! Thank you!

headshot image of Jake Wood

Loan Officer: Jake Wood

NMLS# 2286607

4.5 out of 5 Stars
Would Recommend
headshot image of Nick Kundert

Loan Officer: Nick Kundert

NMLS# 1000911

5 out of 5 Stars
Would Recommend
headshot image of Matthew Reehl

Loan Officer: Matthew Reehl

NMLS# 1726845

5 out of 5 Stars
Would Recommend
headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
Would Recommend
headshot image of Dave Cicchetti

Loan Officer: Dave Cicchetti

NMLS# 2351854

More Reviews

See all 393,196 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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