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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

424,887

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
3
2
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Showing all 424,887 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Highly recommend if you are using your VA benefits to consider VU, they blend old school customer service with first rate technology. You will be guided step by step by people that care about you making a smart money move and will teach you how to protect it.

headshot image of Josh Kaplan

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
Would Recommend
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend
headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
Would Recommend
headshot image of DJ Leverton

Loan Officer: DJ Leverton

NMLS# 1407046

5 out of 5 Stars
Would Recommend

They are the best company out there

headshot image of Jake Faerber

Loan Officer: Jake Faerber

NMLS# 838645

5 out of 5 Stars
Would Recommend

Very good experience with VU team. Very helpful, informative and 'steady as you go' process to home-ownership! Definitely recommend VU (Mike and Cara)! Thanks to both of them for helping me in the VA loan process.

headshot image of Michael Stalling

Loan Officer: Michael Stalling

NMLS# 1105433

3.5 out of 5 Stars
Would Recommend
headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

4 out of 5 Stars
Would Recommend
headshot image of Josh Stack

Loan Officer: Josh Stack

NMLS# 1368665

5 out of 5 Stars
Would Recommend

They made this home buying process stress free. Amanda and her team is the absolute best to work with! I would recommend that they be your first stop if you in the market for a home.

headshot image of Amanda Dusenberry

Loan Officer: Amanda Dusenberry

NMLS# 12419

4 out of 5 Stars
Would Recommend
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

3.5 out of 5 Stars

This was the first time I utilized a non-local and virtual mortgage lender. While their technology was first-class, it required the user to have access to reliable internet services. Living in rural NC made the process a bit difficult due to loss of service while trying to upload documents.

headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
Would Recommend
headshot image of Matt LaTorre

Loan Officer: Matt LaTorre

NMLS# 1054084

5 out of 5 Stars
Would Recommend

Working with Veterans United was great! They were all very friendly and quickly responded to any questions I had. They made the overall process pretty simple and explained everything to me, so that it was easy to understand, since this was my first home purchase. I definitely recommend them!

headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
Would Recommend

N/A

headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
Would Recommend

The whole experience from beginning to end was outstanding

headshot image of Denise Stroud

Loan Officer: Denise Stroud

NMLS# 1136506

5 out of 5 Stars
Would Recommend

Awesome experience, I would definitely recommend Veterans United to any veteran I come across going forward

headshot image of Greg Heins

Loan Officer: Greg Heins

NMLS# 1862552

5 out of 5 Stars
Would Recommend

Great company both times we went with VU. The experience was superb and everything was done in a timely manner. Our loan officer Josh Stack was really good. He was there for us the whole process. Everything was simple and easy from the start.

headshot image of Josh Stack

Loan Officer: Josh Stack

NMLS# 1368665

5 out of 5 Stars
Would Recommend

One word OUTSTANDING! This is the second time I used Veterans United first was a refinance and the second was a new home purchase. From the user-friendly website to a staff that goes above and beyond especially Loan Specialist Seth Wilmes, VU will take care of you.

headshot image of Seth Wilmes

Loan Officer: Seth Wilmes

NMLS# 1632136

5 out of 5 Stars
Would Recommend
headshot image of Eric Hermann

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars
Would Recommend
headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
Would Recommend

Thank you all! we love the new house and the recommendations for insurance, realtor, and etc... made everything so simple. Thank You

headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

4.5 out of 5 Stars
Would Recommend
headshot image of Ashleigh Quinn

Loan Officer: Ashleigh Quinn

NMLS# 342058

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4 out of 5 Stars
Would Recommend
headshot image of Tony Boussad

Loan Officer: Tony Boussad

NMLS# 928919

5 out of 5 Stars
Would Recommend
headshot image of John Stockstill

Loan Officer: John Stockstill

NMLS# 1373137

5 out of 5 Stars
Would Recommend

If you ever use Veterans United, ask for Craig Brumfield.

headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
Would Recommend
headshot image of Tim Killday

Loan Officer: Tim Killday

NMLS# 1698454

4.5 out of 5 Stars
Would Recommend

They were quick to answer any questions and concerns and were extremely flexible with working with our schedules to get things done. They were friendly and helpful with every step of the process.

headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
Would Recommend

Danny and Markita from the Columbia Missouri office provided me with top notch service throughout the home finding and buying experience. They quickly responded and answered the endless barrage of questions from me with patience and professionalism. They kept me in the loop with text messages, emails, and phone calls so I was not left wondering. A lot of companies say they are customer focused, but I’d put Danny and his team up against the best in the business. Best experience I’ve had with ANY business in a really long time. I felt like I truly mattered to them, not just another loan application. Danny GETS THINGS DONE and I will, without question, use his service again if I find myself looking for another home. I was skeptical at first about the all of the positive reviews I read online about VU, but they are true. This is my third home buying experience, Danny and his team has set the bar for customer service in the mortgage lending industry. The VU website is user friendly, even for those with little or no computer skills. It is easy to see what documents are needed from you, submitting documents, and to see the status of your loan. I don’t hand out good reviews easily, but this team deserves it.

headshot image of Danny Freeman

Loan Officer: Danny Freeman

NMLS# 1721091

5 out of 5 Stars
Would Recommend
headshot image of Taylor Deppe

Loan Officer: Taylor Deppe

NMLS# 1055205

5 out of 5 Stars
Would Recommend

We would recommend Cindy Woodham to anyone. She is a true professional. Cindy, made our home buying experience easy by answering all of our questions and phone calls in a timely manner.

headshot image of Cindy Woodham

Loan Officer: Cindy Woodham

NMLS# 193414

More Reviews

See all 424,887 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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