Overall, Veterans United was very good. Some of the terminology on the forms could have been explained a little better. If you don't understand something, contacting Vet. United is the simplest route to gaining an understanding.
I would highly recommend VeteransUnited home loans to anyone that is seeking a home loan, they are very helpful and professional in what they do, especially for us veterans! I sure do appreciate and thank them for their service in helping me securing a home loan. Thank you VeteransUnited so very much!
Looking for a home and getting approved for a mortgage loan was just so easy with Veterans United. They do all the work, all you need to do is pick out the home you want and in a couple months, you are the new home owner.
It was that easy.
Do yourself a favor and go with Veterans United.
Katie Willis was our loan specialist, we feel as though she made this experience very stressful and was poor at communicating with us thus bringing us down to the wire in closing our home loan on time. Yes we did close on time however we were down to hours wondering if it was going to happen at all. I feel the break down of communication between what was pending and needed fell on her, I understand the VA did not do appraisal on time and that should of been communicated to us as soon as it was rescheduled, instead of her answer to me " when I know you'll know" when in fact I had to later call and beg appraiser to upload appraisal or "we would not close". Please contact me for further details on this unhappy process. I don't feel rating Veterans United as a whole or Katie Rose whom was very helpful the two time we spoke based on Katie Willis is fair.
Response from Veterans United
Edward, thank you for taking the time to speak with a member of our Client Advocate team today. Please do not hesitate to reach back out if needed. We truly appreciate your feedback.
We connected with two other loan companies and advisors prior to working with Steve Gustafson and Veteran’s United. The other companies made us feel like a burden because we were using a VA loan. We weren’t a priority. Steve and his team were helpful, informative and gave us an excellent experience. Steve helped us to feel like a priority and that it was his pleasure to help us on this exciting journey. Buying a home can be stressful but it also can be happy and memorable if you got the right people on your team like Steve and Tiffani of Veteran’s United.
I would recommend Veterans united to all that are looking for a great experience while purchasing a home. They follow through and go the extra mile for you. My Loan Specialist Jimmy Stranz helped me through my last purchase at a stressful time. That is why I came back and financed my forever home with Jimmy and Veterans United.
Our loan officer made buying our home very easy and we could not say enough about Caleb and Ashley! never was so easy.
This team was simply the best. I have been trying to buy a home for almost 40 years. They succeeded where many others failed. Everything about this team and organization was excellent. Thank you so very much.
Brad, Paige and the entire Veterans United gave their full attention even though they are working other loans
Good job! Recommend highly!
I love my Veterans!God bless you all!I needed a home for my family and I, and got a loan through VU for a new construction.We love it!
Best team in the business. Awesome job! Thank you. See above for more comments.
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Considering the current state of affairs of the world we live in, Philip, his team, and Veterans United came through magnificently to accomplish our financial needs. It took a lot of work and effort on their part to finalize our transaction and we are extremely happy with the results.
Veterans United and their staff are very professional, understanding individuals that help make the home buying process for veterans hassle free!
