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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

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379,328

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 379,328 unfiltered, unedited reviews

Starting on Page 659 of 12575. Return to Page 1 »

0.5 out of 5 Stars

If we could do this process over we would have never went with Veterans United! In the beginning when my husband and I weren’t actively looking for a home, we were getting messages constantly from Mary asking if there was anything she can do for us! But once we put an offer on the house the communication was barely there! Many times I would call her and just receive a voicemail.
Not only was my realtors frustrated with her but also the selling broker was getting frustrated! My realtors tried calling and contacting her and they barely got through. It was truly a headache for everyone!She told my realtor closing cost for our home would be estimated at $10,000. So we put an offer on our home asking for sellers to pay it. They accepted it! Come to find out we should have asked them for $15,000 and because of her estimate she gave our realtor, we were looking at paying more money at closing! It was so bad that even our realtors were sacrificing some of their commissions. When I asked the Loan coordinator, Mason, if we can get another loan officer. He said he would put in the request. The same day we finally heard from Mary and it seemed like she wanted us to feel sorry for her cat dying and her being stuck on the side of the road. But we only had 18 days before my family of 5 plus 3 pets pcsed to WA. I really do believe she felt her situation was more important than ours.In the end we never received a new loan officer and the realtor and selling broker made things right and we were able to get that extra closing cost!We ended up closing on our home but I really do believe it was because of my realtor and the seller’s broker!

Response from Veterans United

Maurice, thank you for speaking with me further about this. I’ve also shared your feedback with your loan team. Your feedback is the best kind of insight we can use to pinpoint where our best practices need some fine-tuning. If you need anything else, I’m only a call or email away. I hope you can get back to settling in from here a little more at ease.

Always in your corner,
Dave, Client Advocate

5 out of 5 Stars
Would Recommend
headshot image of Jerry Simons

Loan Officer: Jerry Simons

NMLS# 1378656

4.5 out of 5 Stars
Would Recommend

Very happy with the TEAM that helped me and really appreciate their work!

headshot image of Brad Tweedy

Loan Officer: Brad Tweedy

NMLS# 1812017

4.5 out of 5 Stars
Would Recommend

Bryan Oldham should be reprimanded for his lack of support and unprofessional attitude.

headshot image of Zane Hildreth

Loan Officer: Zane Hildreth

NMLS# 1151139

4.5 out of 5 Stars
Would Recommend

Great people.

headshot image of Alex Dickherber

Loan Officer: Alex Dickherber

NMLS# 2070297

5 out of 5 Stars
Would Recommend
headshot image of Amy Haines

Loan Officer: Amy Haines

NMLS# 2172313

4 out of 5 Stars
Would Recommend
headshot image of Kaitlin Hart

Loan Officer: Kaitlin Hart

NMLS# 2306394

5 out of 5 Stars
Would Recommend
headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

5 out of 5 Stars
Would Recommend
headshot image of Josh Bowles

Loan Officer: Josh Bowles

NMLS# 1864271

4.5 out of 5 Stars
Would Recommend
headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

3 out of 5 Stars
Would Recommend
headshot image of Beth Fletcher

Senior Loan Officer: Beth Fletcher

NMLS# 493035

5 out of 5 Stars
Corey S. is Through the Roof!

My mother always told me buying a home was tedious and aggravating. I've never called my mother a liar, but Veterans United makes me want to challenge her claim!

headshot image of Danny Freeman

Loan Officer: Danny Freeman

NMLS# 1721091

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4.5 out of 5 Stars
Would Recommend
headshot image of Taylor Webb

Loan Officer: Taylor Webb

NMLS# 2036496

5 out of 5 Stars
Would Recommend
headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

4.5 out of 5 Stars
Would Recommend
headshot image of Donald Webber

Loan Officer: Donald Webber

NMLS# 892467

5 out of 5 Stars
Would Recommend
headshot image of Brett Blythe

Loan Officer: Brett Blythe

NMLS# 2086133

4.5 out of 5 Stars
Would Recommend
headshot image of Ian Reed

Loan Officer: Ian Reed

NMLS# 1289062

5 out of 5 Stars
Would Recommend
headshot image of Devon Casady

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars
Would Recommend
headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

3.5 out of 5 Stars
Would Recommend
headshot image of Brie Lasley

Loan Officer: Brie Lasley

NMLS# 1182864

5 out of 5 Stars
Would Recommend

My team really cared and kept me in the loop at all times. I will definitely recommend to anyone.

headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

4 out of 5 Stars
Would Recommend

There were problems aplenty, but the closing took place on the assigned date.

headshot image of Reece Bader

Loan Officer: Reece Bader

NMLS# 1925945

5 out of 5 Stars
Would Recommend

Once again Veterans United did a fantastic Job. This is my second time using this company and all of my questions and concerns were answered. Thank you again!

headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

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5 out of 5 Stars
Would Recommend

What can’t I said. Josh and his team have helped me and my family several times on purchases and refinancing and every time they make it smooth and easy.Thank you guys so much!!!!!!

headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars
Would Recommend
headshot image of Jake Force

Senior Loan Officer: Jake Force

NMLS# 1040763

3 out of 5 Stars
Would Recommend

I had to jump through a lot of hoops this time with VA loan felt like I was under the microscope, mainly I think that was mostly the underwriters . I did feel like VA united had my back and was glad to finally get through it all

headshot image of Collin Ward

Loan Officer: Collin Ward

NMLS# 1520164

3.5 out of 5 Stars
Would Recommend
headshot image of Darin Jobe

Loan Officer: Darin Jobe

NMLS# 1245880

5 out of 5 Stars
Would Recommend
headshot image of Bailey Ganz

Loan Officer: Bailey Ganz

NMLS# 1887649

5 out of 5 Stars
Would Recommend
headshot image of Brent Schultz

Loan Officer: Brent Schultz

NMLS# 868587

5 out of 5 Stars
Would Recommend
headshot image of Christopher Robinson

Loan Officer: Christopher Robinson

NMLS# 1374325

5 out of 5 Stars
Would Recommend
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

More Reviews

See all 379,328 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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