There are no better lenders than Veterans United when it comes to VA home loan funding! Our experience with them was far better than that provided by previous lenders. Keep up the great work and we look forward to our next chance to work with you!
Veterans United has assisted my home buying and refinancing needs on multiple occasions. I recommend them to my fellow veterans and I believe that their outcome will be as simple and seamless as mine was. Veterans United is truly an advocate to all veterans in search of a home purchase or the refinance of their current home.
I am not recommending Veterans United as a lender. Having gone through this nightmare, I would definitely have chosen one of the other two lenders that I had applications with. If you are considering buying a vacation or second home, be aware that their underwriting considers it an investment property if you rent it just one time. The rates are higher as well as the closing costs. To me it’s just a way for them to make more money but they will argue that. Communication was slow and we were stressed throughout the process. Being a 15 year military veteran didn’t seem like it made any difference.
Response from Veterans United
Steve, thank you for your open and honest feedback. Providing clear and effective communication is a top priority, and a member of our Client Advocate team is available to discuss your experience in greater detail. We are dedicated to making clear requests and assisting customers in providing documentation that is necessary for loan approval. Within that, we are held to the VA guidelines to move forward on the VA loan and we understand that this can be cumbersome and stressful as well. We thank you for your service and thank you for choosing Veterans United.
Ensure you have documents ready to go, and stay on top of the “To Do List”. That way things run on time and you don’t get any surprises.
Very professional service with a friendly staff.
Being able to handle essentially everything on my phone was amazing.
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Veterans United Home Loans .... Attentive. All "i"s dotted and "t"s crossed. Amazing! This a group that brings their A game to the board.
Remarkable home buying experience! Veterans United puts veterans and their families needs first. Together we’ve served over 60 years of service to this great nation - thanks for making us a priority, hiring a dedicated team of care professionals, and putting a mark of excellence back into the home buying experience. My first choice and will recommend to others.
Allie has a very upbeat manner. It was exceptional the way that she and the team worked it out for me to extend my VA benefits to get this second house under a VA loan as well, which is now my primary residence. She also did a great job getting me a super low interest rate of 2.99% on a 30-year fixed! Finally, I was given a generous credit at closing since this house I purchased was from the family after the recent loss of my mother. In many ways the Lord used Veterans United to bless me with a great deal.
This was my very first home buying experience and although I was extremely nervous going into it Veterans United made this a pleasurable event for my family and I. My agent Kevin was very responsive and knowledgeable which helped set my family and I at ease. Would definitely recommend him and Veterans United to family and friends.
