On March 3, 2021 I was preapproved and yesterday, May 13, 2021, the love of my life and I received the keys to our new home.We are beyond thrilled with the level of professionalism, customer service, and value we have gotten from the entire VUHL & RE/Max Team.We cannot thank you enough!
Bella Beard and Amanda Boss both handled my situation with great care and effective direction for me. I feel that they both are happy to do what they do. I had questions and always got answers. If I called and got the answering service, I was always called back.
I had a good experience for the closing and the goal was met. Thank You!
When things got tough Jared and Nyk always fixed the problem.
My experience was quick and easy!!
Thank you!
Check out certain banks that don’t need a closing cost!! Don’t waste money on veteran claims.com
Response from Veterans United
Hi Jesse, Lenders have a couple of options when it comes to the costs related to originating and processing your loan. They can charge a flat 1 percent origination fee (along with the other normal charges up to a reasonable amount) or skip the flat rate and charge fees on an individual basis, as long as the total dollar amount doesn't exceed that same 1 percent of the loan amount.
In a strict sense, closing costs represent the actual cost of doing a loan. We encourage people to shop around with several lenders to find the best deal for them! The VA allows closing costs to be paid by the seller, the buyer, or shared between both parties. In the end, it's really about what you and your Realtor can negotiate. Discussing the details around your final closing figures is part of our commitment to deliver outstanding service. While we do not directly control the majority of these costs like taxes and insurance, we do appreciate your calling attention to this aspect and we value your feedback.
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I appreciate how quick and proficient John and his team were throughout the entire buying and refinancing process of my home. I have used John and his team twice, and both times were excellent.
We opted to use Veterans United, when the builder/seller's - in house finance department- inexperience and lack of knowledge in the VA loan process became apparent. Veterans United is superior in many aspects, but like all great organization, there is always room for improvement. I suggest improving timely and frequent communications throughout the loan processes with potential customers. It has a calming and reassuring effect. We also liked the gifts and T-shirt.
I highly recommend Veterans United. They were super helpful and EXTREMELY patient with me as a new home buyer and I really appreciate that as I have had issues with people not having the patience. Everyone was an absolute pleasure to speak with and were very professional while being approachable and easy to talk to. :)
