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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
457,747 reviews
913 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 457,747 unfiltered reviews

Starting on Page 6766 of 15,259. Return to Page 1

5 out of 5 Stars
headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars

VU was amazing in purchasing my first home. I would recommend them to everyone.

headshot image of Angela Hake

Loan Officer: Angela Hake

NMLS# 1653266

5 out of 5 Stars

I give Veterans United my highest recommendation! They are an absolute best organization in this industry. Great rates, amazing staff, and customer friendly. I will be a lifetime customer and will return to VU for any future purchases!

headshot image of Jason McElvain

Loan Officer: Jason McElvain

NMLS# 1048051

5 out of 5 Stars
headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

4 out of 5 Stars
headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
headshot image of Bob Doran

Loan Officer: Bob Doran

NMLS# 1546500

5 out of 5 Stars

I have wanted to ask the sellers a few questions about the house just minor things at the closing they didn't show up. I didn't receive my keys at closing. I had to go to my new home and the keys were in a lock box. It took me over a hour to finally get inside my new home. I think handing over the keys to the new owner speaks volumes. That process should happen. Other than that the process was very smooth.

headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
headshot image of Nate Bitner

Senior Loan Officer: Nate Bitner

NMLS# 1374361

5 out of 5 Stars
headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

5 out of 5 Stars
headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars

My experience was amazing!! I suggest have everything in order and respond back timely to receive the best possible service!

headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

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5 out of 5 Stars

I was exceptionally pleased with the services I received from the staff of Veteran's United; however, because the title company didn't process my documents in a timely manner, I received my funds on a Monday instead of the Friday I expected.

headshot image of Jonathan Lucas

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars

Our home buying experience was superb. We didn’t have any hiccups, and we closed on our original closing date with no delays.

headshot image of Kyle Rutkoski

Loan Officer: Kyle Rutkoski

NMLS# 1450360

4.5 out of 5 Stars
headshot image of Aimee Hall

Loan Officer: Aimee Hall

NMLS# 361642

5 out of 5 Stars
headshot image of Jeremy Wilder

Loan Officer: Jeremy Wilder

NMLS# 1124786

5 out of 5 Stars
headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars

The team at Veterans Home Loans under Kelly Stephens was very professional and a pleasure to deal with. They always had my best interest in buying my new home which went smooth. Also Jaclyn Flanagan who was my loan processor was very caring, kind and professional. I just can't say enough great things about this team and buying my new home. If your a Veteran like I am and your wanting to buy a home, Veterans United is the only way to go for that home loan.

headshot image of Kelly Stephens

Branch Manager: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
headshot image of Zack Schwartz

Loan Officer: Zack Schwartz

NMLS# 1956969

5 out of 5 Stars

In 2008, I went through a financial "perfect storm". At the onset of the Great Recession, I went through an extremely costly divorce. As a man who had always done business on a handshake, and whose word is his bond, it was personally devastating, humiliating time. I spent the next decade-plus restoring my career, my credit rating, and my optimism.Fast forward to 2020. I knew that putting equity into a home often makes more financial sense than continuing to rent does. However, I believed that rent-to-own was the only option left for me to ever own a home. I quickly discovered that rent-to-own houses are practically nonexistent in my area. I knew in my heart, and by reading my credit score, that I had done my part. I was back to creditworthiness, and had been for several years. But I also knew that second chances do not always come.In the spring of 2021, while searching for rent-to-own properties in my area, I came across a Veterans United link on a real estate listing. A few clicks later, I learned that maybe, just maybe, I could qualify for a loan.It gets better. Turns out that not only do I qualify for a mortgage, I also qualify for VIP treatment throughout the process, to include a personal concierge, (not kidding), to help guide me through the moving process. That is how Veterans United operates. They're a competent, courteous, team of high-performance professionals, and they are at your service."So what's the catch?"There isn't one, period. If you wore our country's uniform, and you need a place to call home, it costs you nothing to reach out to Veterans United and get the facts.

headshot image of Adam Nelson

Loan Officer: Adam Nelson

NMLS# 896939

5 out of 5 Stars

My wife and I had highly recommend Veterans United to anyone with their mortgage needs. The company is there at every step of the mortgage process with any questions or concerns. In addition, we love the concierge service Veterans United provides with insurance, moving companies and security systems.

headshot image of Katelin Lawrence

Loan Officer: Katelin Lawrence

NMLS# 1793454

2.5 out of 5 Stars
headshot image of Sam Carmack

Loan Officer: Sam Carmack

NMLS# 1524886

5 out of 5 Stars

Good group no problem.

headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars
headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

4 out of 5 Stars
headshot image of Nick Littrell

Loan Officer: Nick Littrell

NMLS# 1313019

5 out of 5 Stars

Veterans United Home Loan is a outstanding team of professionals.

headshot image of Kevin Osterhaus

Loan Officer: Kevin Osterhaus

NMLS# 1960695

5 out of 5 Stars
headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

4 out of 5 Stars

Thanks for everything....

headshot image of Kim Lanier

Loan Officer: Kim Lanier

NMLS# 1639151

5 out of 5 Stars
headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
headshot image of Kevin Warren

Loan Officer: Kevin Warren

NMLS# 261072

5 out of 5 Stars

Made it easy and stress free and did it right they know what they are doing. Especially for a first time home buyer, thank you for all you have done.

headshot image of Sarah Woodard

Loan Officer Development Specialist: Sarah Woodard

NMLS# 1185391

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