Kyle has been my go to guy for years! Always phenomenal service and goes the extra mile to make sure you have everything you need.
Veterans Unitied was great to work with
We did have a problem close to the closing. The cash at closing amount changed by approximately $9,000 at closing due to property taxes. After talking with Jonathan he explained that during the draft contracts that we reviewed, the Title insurance company had not included this amount over the entire mortgage process. We also overlooked that significant amount of cash to recoup. It was a bit of a shock as the cash on hand to close amount changed rather significantly. My recommendation is include the property tax amount in the cash to close.
Second, the sheet with all the blocks explaining the cash amounts and how the final mortgage amount is confusing. Money that moves in and out, i.e. the VA funding fee, closing costs paid by the seller, and just the overall form, we had to call Jonathan a couple of times for explanation. My recommendation is create a form by people who are not accountants that can explain all the exchange of money.
Highly recommend! Other lending agencies do a great job but know that Veterans United will handle this part of your transaction so you can focus on other aspects of your deal. Easy, competent, and great communication!
I really loved my team so much better then the first time I tried to get a home loan. I felt heard and acknowledged. Would recommend the team I had this go around everytime.
Great experience with VU. The myVU portal was extremely easy to manipulate and upload documents as needed.
Thank You,
Kent Sawtelle
We were very satisfied with the service for our home loan.
