There was a discrepancy with another company during this time. "Freedom Mortgage" contacted me around the same time as my refinance was started with Veterans United. They claimed to be working hand in hand with Veterans United and thus, started another refinance causing a lot of confusion. I have halted any work with Freedom at this time.
Pat did amazing and was very attentive and took very good care of us in every way. We will be in contact with him for any other loan needs for sure.
I went with this company because they didn’t have restrictions on how many acres we could get with the house. But if I could have found another company that could offer me the same thing and had to do it over again I would never ever chose this company again.
Response from Veterans United
Abigail, thank you for sharing your feedback letting us know about your experience. While we cannot make up for the experience you had, it is important that delivering excellent communication remains a top priority for our team. A member of our Client Advocate team is contacting you for more information and looking for ways we can improve.
Ashton and Paige were absolutely wonderful. From a transition to civilian life and a new career, to moving halfway across the country, to a worldwide pandemic, to getting furloughed, Ashton and Paige stuck with my family the whole time and helped us obtain our dream home. They explained the normal process to us, and adapted in real time as the world started to go crazy. Without their steadfast support, and Ashton's wonderfully comforting talk-show host voice, this experience would have been a nightmare. I cannot recommend Veteran's United enough, and in the event that we move again, will not hesitate to utilize Veteran's United once again.
If you are buying a home andyou are a
Buying a home is stressful yet exciting. Veterans United help ease the stress and got my family into a home in a timely matter. They did a great job and we are so happy to have a place we can call home.
VU has the great customer service and great rates. They never failed to satisfy me with my needs as a home buyer. Great job VU! Definitely, will work with you in the future.
If you want to be treated with the dignity and respect you deserve, Veterans United is the way to go.
Veterans United gets the job done right! For fast, friendly service they can help you buy your home or refinance your home. We’ve used them for both...it doesn’t get better than Veterans United!
I would highly recommend Veterans United as they make the home buying process smooth and answer any questions that you might have. Even during the pandemic, they were able to work quickly to get me into my new home. What a great experience!
Buying a house could be a daunting task, but I found using Veterans United, our Loan specialist was very personable and kept us informed through every step. The Website is also full of video tutorials explaining every aspect of a VA Loan.
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If you're nervous about using Veterans United to buy your home, don't be. The process is really stress-free and easier than you might think. Use your VA home loan benefit by using VU. Also, their rates were much lower than USAA and a couple of other banks. Highly, highly recommend.
