We considered two other reputable veteran home loan companies provided by the builder; however, neither could compare with Veterans United nor positively assist us with our loan requests.
Mark and his team were awesome to work with. They were very knowledgeable, efficient, and attentive in every aspect of the loan process. Our experience with Veterans United was amazing and no doubt will we recommend to anyone needing a home loan.Thank you!
Mike and Jennifer Gilliam
Thank you to one and all at Veterans United for your expertly handling of taking me thru the loan process. It was a painless process because all are experienced in helping a novice navigate thru the maze of decisions and paperwork!!! Thank you Veterans United!!!! You are the greatest!!!!!!!
Made everything really easy for a first time home buyer.
Very easy process. Very smooth transaction and no gimmicks or slight of hand.
Very professional,yet almost like family quality to them. They acted fast when first house fell through due to seller problem and when we found my dream home,they were excited for me and my husband. Delt with our realtor in a very quick time when he had questions or needed something from them. Great people.
It took 3 months to close and 2 days before we closed they requested I pay over a thousand dollars which I had no idea about before when I complained that I should have been told before Devon offered to cancel the money requested by them.
Response from Veterans United
Raymond, it is important for us to incorporate customer feedback whenever possible to improve our service. If you are willing to share more information, then please contact a member of our Client Advocate team for continued support. We value your input, and we are always available to learn more. Thank you for your service and thank you for choosing Veterans United
There is so much I can say about Veterans United, but to sum up my experience in a few words would be that they worked above and beyond any other Mortgage Company that I've dealt with in the past. 5 STARs
Veterans United, they are what they say they are, excellent from 0 to 10 score you all get a 20 as my score Thank you
I was able to buy a house while working a travel job with minimal stress. I refinanced the house without lifting a finger during a global pandemic and for better or for worse, came out on top.
Seems like underwriting always needed one more document or one more thing to accomplish and it dragged the process out too long. I would rather just have the long list provided at the start so we could complete it quickly.Not sure of the truth, but we heard that conventional funding is much quicker than VA and a seller may opt to go with a conventional buyer over a VA buyer. If this is true, you must figure out a way to make VA funding quicker.
Seamless process, with the electronic submissions you’re always aware where in the process you are and what you need to submit or complete to keep things moving. Easiest mortgage process I’ve had.
Veterans United is hands down the best choice for a home loan. Superior customer service.
Being an 'ol timer," and used to one military related major banking/financial institute for over 20 years handling everything associated with purchasing and selling a house, it was difficult for me to put my trust with Ms. Tolster and her team. However, I am delighted I did! Even during the peak of the K19 epidemic everything was handled efficiently & expeditiously! There's an military saying... "If I had to go to war again" I would choose Ms. Tolster, her team and Veterans United - Thank You for All-Plus!!
