Never felt alone during the entire experience. Very satisfied!
It took 11 months to get everything done. The last month I got more done talking directly to the Title company than I did the 10 months prior. If I would have known that Veterans United would take so long, I would have went through a local bank. I seen all the good reviews and thought I would try them. I was wrong. The seller was about to back out due to having another offer. Good thing we knew the seller. We got phone calls to verify our employment every month if not twice a month. We had a deadline when it came to filling out papers online and submitting papers online, but VU took their time on their side. We never got updates through the process or really told what was going on unless I called or emailed to figure out what was going on.
Response from Veterans United
Thank you for sharing your feedback with our team, Jennings. We are curious as to why it took so long to close on this loan. Our normal estimated turn around is 30-45 days. We know that covid has caused certain delays with certain jobs and we share that stress with all of our fellow Americans during this pandemic. Although we cannot place all blame at the doorstep of the pandemic, we do understand the stress that delays cause during the loan process. If you would like to share more about your experience your client advocate team is available to you at any time.
Veterans United was recommended by a good friend of mine. They have a whole team work with me on every single need I had. They were always there to answer any question I had, and explained everything in terms I would understand. They contacted me every step of the way. Veterans United made the whole process much easier and less stressful than it should have been. My wife and I are very thankful for the hard work put in by everyone. Veterans United is an exceptional organization.
The process was daunting in the beginning but the experience and knowledge from the members of Veterans United made the home buying process a breeze.
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If you are going VA for your Home Loan don't go anywhere else but Veterans United.you will be as happy are my husband and are.
Just ask us. We are in our new home now after a long series of obstacles. This team is the Winner.
A great experience from start to finish. Would definitely use again and highly recommend.
I have no word to explain it, he was just incredible to work with and very great at recommendations that were very benefit to me, and one last thing his personality was amazing and full of patient.
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