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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
460,216 reviews
749 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 460,216 unfiltered reviews

Starting on Page 7012 of 15,341. Return to Page 1

5 out of 5 Stars

I am telling all my veteran buddies about Veterans United!!!

headshot image of Dezmond Perkins

Loan Officer: Dezmond Perkins

NMLS# 1884789

0.5 out of 5 Stars

The customer service is hit or miss depending on what team you get. Stay away from W. Lieberman team. Bad customer service. Also, the lender does not allow for escrow decline even if you pay the homeowners insurance in full and provide proof of payment. However, your closing disclosure will read as though you have an option to decline. Shop around to save some money.

Response from Veterans United

Hi Katherine, thank you for your open and honest feedback. Providing clear and effective communication is a top priority, and if you are willing and able to reconnect with a member of client advocate team, we remain available to discuss your experience in greater detail. We go to great lengths to ensure you'll have an easy time reaching out for assistance and clarification but when wires are crossed, it can certainly make that difficult. We invite you providing more detail and help us look to improve. Our hope is that your home serves you well and that our commitment to providing outstanding service will have a positive impact in the future.

5 out of 5 Stars
headshot image of Winsor Cooper III

Loan Officer: Winsor Cooper III

NMLS# 317950

5 out of 5 Stars

Brian, Sammie, Jane and Megan; made the whole experience stress free. I will definitely recommend Veterans United to any service member looking to purchase a home! Definitely a top notch professional team!!!

headshot image of Brian Haines

Loan Officer: Brian Haines

NMLS# 2000964

5 out of 5 Stars

I would like to tell any veteran looking for home loan should talk to Veterans United because they are great people to work with and did everything quick for me even with me being an OTR truck driver.

headshot image of Mitch Casteel

Loan Officer: Mitch Casteel

NMLS# 920439

5 out of 5 Stars
headshot image of Jesse Hamilton

Loan Officer: Jesse Hamilton

NMLS# 1482517

5 out of 5 Stars
headshot image of Sarah Woodard

Loan Officer Development Specialist: Sarah Woodard

NMLS# 1185391

5 out of 5 Stars

I am a first time home buyer and buying a home can be a very stressful thing however I can honestly say working with Veterans United has been a great experience and I am grateful that I was able to have such a wonderful experience and finding a home that is perfect for me and my family.

headshot image of Matt Turner

Loan Officer: Matt Turner

NMLS# 1953552

5 out of 5 Stars
headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars
headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

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5 out of 5 Stars
headshot image of Zach Kieffer

Loan Officer: Zach Kieffer

NMLS# 1025330

5 out of 5 Stars
headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars

Amazing experience. They made this process so easy. We are so thankful we chose Veterans United.

headshot image of Sarah Streeter

Loan Officer: Sarah Streeter

NMLS# 2026781

5 out of 5 Stars
headshot image of Ginny Young

Loan Officer: Ginny Young

NMLS# 187898

5 out of 5 Stars

The website was very easy to use and the informative videos were a great touch. I couldnt see myself using any other group for any future loans.

headshot image of Rett Thompson

Loan Officer: Rett Thompson

NMLS# 1747762

5 out of 5 Stars
headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

4 out of 5 Stars
headshot image of Tyler Salter

Loan Officer: Tyler Salter

NMLS# 1731461

5 out of 5 Stars
headshot image of Adam Canote

Loan Officer: Adam Canote

NMLS# 1464121

5 out of 5 Stars

STRONGLY recommend this company to all Veterans!! THANK YOU!

headshot image of Kelly Tolster

Loan Officer: Kelly Tolster

NMLS# 420363

5 out of 5 Stars
headshot image of Collin Ward

Loan Officer: Collin Ward

NMLS# 1520164

5 out of 5 Stars
headshot image of Matt Marstall

Loan Officer: Matt Marstall

NMLS# 1247522

Ready to see for yourself?

Experience first-hand why 366,556 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Nick Intrieri

Loan Officer: Nick Intrieri

NMLS# 1524889

5 out of 5 Stars

I would definitely recommend!

headshot image of Phil Stroessner

Loan Officer: Phil Stroessner

NMLS# 1092882

5 out of 5 Stars

Very excited to be apart of Veterans United home loan team. They go above and beyond to make the process as smooth as possible. Thank you to everyone who worked on our loan to get us in our retirement home and the home of our dreams.

headshot image of Brad Quint

Loan Officer: Brad Quint

NMLS# 1249194

5 out of 5 Stars

Job well done. God bless you all.

headshot image of Tyler Salter

Loan Officer: Tyler Salter

NMLS# 1731461

5 out of 5 Stars
headshot image of Sydney Ovaitt

Loan Officer: Sydney Ovaitt

NMLS# 2026820

5 out of 5 Stars

Veteran United is veteran friendly and is always looking on the best interest of the veteran! As a VA coy sultan the I strongly recommend my fellow veterans to use their home loan services! Chief Warrant Officer Pinero (CWO4) retired

headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

5 out of 5 Stars
headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

3.5 out of 5 Stars
headshot image of Jon Williams

Loan Officer : Jon Williams

NMLS# 1862561

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