This is our 4th time working with Ted Richardson and his team. 2 mortgages and 2 refinancing. All 4 times went seamlessly, professionally yet friendly. I would highly recommend Ted and his team to any veteran looking to buy or refinance a home.
If you give Veterans United a chance they will work for YOU!! This is a great company. They gave me pre-approval when I did not think I could buy a home. Then they kept working and closed the deal. I am living in a home I could only hope for because of this great company. They are not paying me to say this but I am telling you to give them a call if you are wanting to buy a home.
You are in good trusted hands. They walk you through and you never feel left out or lost. I highly recommend this team to anyone.
Piss poor explanation of fees. Delays because a LAZY title company. Showed no interest in performing in a timely manner. ALL excuses blamed on government regulations.
Response from Veterans United
Hi William, we appreciate your feedback on this matter and we know how tiresome it can be to tackle paperwork head on each day. For this reason, it is our goal to guide you every step of the way and make the process seem as easy as possible. Discussing the meaning behind certain documents is part of our commitment to deliver outstanding service and I am sorry you felt we missed the mark. A member of our Client Advocate team is available and we invite you to connect with us further.
Everyone seemed to be prompt with responses and trying to help in any way they could.
Will recommend veterans united for first time home buyers
Kevin took me from the preapproval stage to the final closing with ease. He was always available. He was very considerate and had customer service at the top of the chart. Thank you Kevin!
If you are looking to refinance your home, look no further than Veterans United. They are honest and reliable, and will not make you pay for what you do not receive regarding rates and services.
VUHL is hands down the best. No question about it that we will continue to use VUHL and recommend to all of our Veteran friends.
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I would definitely use Veterans United again. Fast, friendly, helpful. This is a team of people with great professionalism. Thank you for all of your help!
Justine and Jenny were wonderful to work with. Also, Cory was first contact and all
three were very professional.
Thank you to everyone involved with helping us get our dream home.
It was so easy and I always felt like I was receiving the best service possible! I recommend any Veteran to use Veteran's United.
