FRIENDS COULD NOT BELIEVE THAT VETERANS UNITED WOULD HELP TO REFINANCE US BEING SELF EMPLOYED! WE WERE GIVEN A TEAM TO WORK WITH THAT REALLY WENT OUT OF THEIR WAY TO HELP US AND GUIDE US THROUGH THE WHOLE PROCESS RIGHT UP TO THE CLOSING. WE WOULD GLADLY RECOMMEND VETERAN'S UNITED TO FAMILY AND FRIENDS. THANK YOU VU MARK & BRENDA
Chance Mullins and Shari Wooldridge provided outstanding stellar customer support not only meeting customers expectations, yet exceeding them. They made the entire loan process stress free in easily understandable terms without confusing jargon language setting customers at ease. Thanks again Chance, Shari for all your help and support!
Easy to recommend
You finish one thing and it wasn't good enough. Didn't seem organized.
Response from Veterans United
Ryan, thank you for taking time out of your day to share this information. It is our goal to provide consistent and personable communication through a dedicated Loan Specialist. We would like to learn more about your experience. If you feel like you would like to share more, please reach out to your client advocate team at Veterans United to assist. Thank you again for your service.
I would highly recommend Josie and Veterans United.
Overall very good, lots of questions, but lots of help as well.
We closed on exactly on the date we were supposed to close. Make sure you turn all the paperwork they need from you in a timely fashion and ask questions because they will help you through the process. Do not take offense to the underwriter asking for additional information, because they ask everybody.
Had great service from entire team. Enjoyed buying a home from vetrans united. Would recommend to my friends.
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Experience first-hand why 352,807 homeowners give us a perfect score!
A little better vetting of title companies would be my only suggestion to make the process smoother.
Veterans United is THE group to trust with this process from start to finish. They took all the stress out of the various requirements from start to finish, and truly removed all our worries through successfully closing on our first home. They have been everything we could have hoped for and more.Special thanks to Ryan Madison and his entire team including Esther, Arlem, Taylor, Sara, and everyone else for making this such a positive experience!
My husband and I have purchased many homes in our lifetime, and this process was the best experience we have ever had. Everyone was on the same page, everyone was communicating clearly, and all were pleasant to work with.
