Ali and Ashley did an outstanding job. My wife and I are extremely happy with the job that both of them did.
I am a retired Vietnam Veteran Nurse. I wanted to move closer to family and the VA Clinic. I would advise any Veteran to contact VUHL if they are looking for a loan for a home. They are very helpful and can answer all your questions.
Amazing company to work with!!
We searched for over a year for the perfect house, and wanted to close in 30 days. We actually completed it 29 days with the amazing response time from our team. We are truly lucky to have had our team, and I could not ask for more.
Angelica acted unprofessional, did not answer our phone calls unless from a different phone number. Failed to inform us of documentation that needed to be submitted for closing until the day before after knowing for multiple days. Did not answer any questions or concerns we had.
Response from Veterans United
Hi Danny, thank you for providing your open and honest feedback. We appreciate you letting us know how you felt about the experience with your loan team. One of our Client Advocate team members has been in contact with you and does remain available to discuss your concerns further. It is our goal to provide consistent and personable communication to everyone we serve and I am sorry you did not feel we met that expectation. Please reconnect with us to help us understand how we may continue to improve and move forward with our commitment to provide outstanding customer service.
If Any Veterans are contemplating on buying a home through the VA, I highly recommend Veterans United....It's a arduous journey...but They make is so easy...and it will be Well worth the journey...
The process is what I call KISS the VA did exactly that for us kept it simple.
Thank you a million times over, it has been a pleasure working with you!
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Didn't think I would be eligible for a loan at this time but this team really helped me out and got me into a good home, Thank you.
I can not express how happy I am with this team. They had such efficiency, and great communication it seemed like they knew all about our family. Received a few nice gifts along the way. Give them your mortgage business you will not regret it! Ben Vinson USMC!
