OUR LOAN SPECIALIST KEVIN MCMILLEN WAS A GODSEND. HE WAS VERY PATIENT ,HELPED US TO GATHER OUR PAPERWORK, ALWAYS RETURNED OUR CALLS IN A TIMELY FASHION, I RECOMMEND VETERANS UNITED TO ANYONE BUYING A HOME OR DOING A REFI.
Competitive rates and closing costs. No unpleasant surprises. Awesome and easy web based system. Jeannette Klein is such a professional and in a league of her own. Few have the experience, competence and knowledge as Jeannette. She will level with you and give you the facts. No pie in the sky promises. You can trust Jeannette.
My husband was also told that he would receive points for using a specific real estate agent, and we did it receive them.
Response from Veterans United
Corey, Our client advocate team would love to assist further and discuss your loan process further if you choose to do so. We pride our selves on customer services and would like to open the door of communication. Thank you for your service.
Would highly recommend great experience.
Thank you Kris...great job!
Very easy to deal with even with a pademic going on...would definatley use again,
There are many "veteran service" organizations that advertise for and claim understanding of the veteran's needs and wants. Many are simply civilian run organizations that traffic in Veteran programs and use standard processes/underwriting in conducting business. No different from any mortgage company. Veterans United was different. My process was handled well and with the type of knowledge and understanding befitting those of us who have served, and were harmed, while in uniform. My Loan Specialist gets the MSM for duties that bring credit upon herself and the Veterans United team. Mike Colson, MBChB PhD CDR (USN Ret)
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I would definitely recommend Veterans United to vets i know who would like to purchase a home.
From start to finish our refi went very smoothly and considering the volume of loans they’re dealing with the time it took to complete was an indication of how professional Veterans United is.
